Your Customer Success Copilot

PixieBrix is a Chrome Extension that guides agents with AI and automation to make CS teams faster and more accurate. Our enterprise-ready platform is endlessly customizable to meet your needs, and deploys on the tools you already use like Salesforce and Zendesk.
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Businesses all over the world trust PixieBrix

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Agent Assist

Empower Your Support

Is your team navigating across multiple tabs and apps looking for answers, trying to explain difficult concepts, and summarize interactions? PixieBrix ‘agent assist’ increases efficiency by providing customer support agents with accurate information, automated actions, and helpful responses to customer inquiries.

First Call Resolution

Workforce Experience

Streamline Onboarding and Training

How long does it take your company to ramp up a new employee? Ever feel like it’s impossible for your employees to retain all that knowledge? PixieBrix improves onboarding efficiency, allowing employees to quickly and easily access FAQs, training videos, and more from their comfort zone.

Employee Retention
Onboarding Time
Quality of Experience


Customer Experience & Security

Is your team prepared to handle sensitive information or harmful content? With PixieBrix, you can ensure your distributed support and success teams are building a culture of care, protection, and respect for privacy. Improve accuracy & compliance and reduce fraud & expensive mistakes.

I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications.
Micah Smith
Developer Evangelist, Automation Anywhere
PixieBrix has been one of the key enablers in providing our clients with agility and flexibility. The low-code aspect of PixieBrix’s solution meant we could rapidly roll out solutions in a new and agile way.
Manish Pandya
SVP, Digital at TaskUs

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