Is your team navigating across multiple tabs and apps looking for answers, trying to explain difficult concepts, and summarize interactions? PixieBrix ‘agent assist’ increases efficiency by providing customer support agents with accurate information, automated actions, and helpful responses to customer inquiries.
How long does it take your company to ramp up a new employee? Ever feel like it’s impossible for your employees to retain all that knowledge? PixieBrix improves onboarding efficiency, allowing employees to quickly and easily access FAQs, training videos, and more from their comfort zone.
Is your team prepared to handle sensitive information or harmful content? With PixieBrix, you can ensure your distributed support and success teams are building a culture of care, protection, and respect for privacy. Improve accuracy & compliance and reduce fraud & expensive mistakes.
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