Helpful Responses To Angry Customers Stored In Google Sheets
Email, phone, and live chat templates for responding to angry customers
How to Use
Use the Quick Bar to pull up a list of message templates you define and categorize in a Google Sheet. You can add, modify, and delete templates in the Google Sheet, which is dynamically reflected in the PixieBrix sidebar.
Google Sheet: You will need a Google Sheet with some templates to start. You must follow the format below, with the word "Type" in column A and the actual "Text" in column B. Make sure the tab is named
Templates by Category.
Here's an Example Google Sheet with the correct format
Quick Bar: You must set up the Quick Bar if you have not done so. To do this, follow the Quick Bar setup documentation.
Activate the Mod
Activate this mod. If you're not logged into PixieBrix or have not previously created a PixieBrix account, you'll be prompted to do so before continuing the activation flow for this mod.
Once you are logged in, use the PixieBrix Extension Console to select the Google Sheet you created above.
Finish activating this mod by clicking "Activate" in the Extension Console.
Try it Out
On any webpage, activate the Quick Bar using the keyboard shortcut you configured in the Quick Bar setup documentation. Choose "Angry Customer Templates"
Voila 🎉 PixieBrix returns your Templates in the sidebar. Click a template to copy it to your clipboard.
This is just the beginning! Once you activate your mod, the possibilities are endless. With PixieBrix, you can customize any mod to meet your needs or even build something entirely new. If you run into any trouble and need some friendly support, or want to share your creations with the world, join our PixieBrix Slack Community.