What is Agent Assist Software? (and 3 Examples) Agent assist is an AI sidekick to guide customer customer support agents in real-time.
How to Onboard Customer Success Agents Faster With AI Explore the potential of AI in streamlining and personalizing the employee onboarding process. PixieBrix leverages ChatGPT to streamline onboarding and enhance employee experience.
How AI Is Transforming the Call Center (And How To Get Ahead of This Trend) Call center leaders are always looking for ways to improve efficiency while reducing turnover. Here's how AI is turning out to be the solution for both problems.
15 Ways You Can Use ChatGPT for Customer Support Using ChatGPT and PixieBrix to build the best customer support team.
How To Build a Knowledge Base (And Why Itβs Essential for Customer Success) Explore the importance of building a knowledge base for customer success and how it can empower your team while delighting customers.