PixieBrix is an AI-powered layer over your existing software to guide, coach, and monitor your team. It’s fast to implement, adapts to change, and offers real time reporting and insights.
One enterprise platform to orchestrate and deploy AI assistance & agents that transform work. Securely delivered at scale - powered by leading models and your company’s tools and data.
Embed AI copilots directly into the tools your team uses to research, support customers, or make decisions. Whether pulling from internal knowledge bases or summarizing external content, PixieBrix helps your team find the right information fast—without tab-switching or context loss.
Polish emails, support tickets, reports, and documentation in seconds—right inside the browser. With built-in AI writing assistance, PixieBrix ensures your team communicates clearly, professionally, and on-brand, every time. Whether drafting from scratch or improving tone and grammar, it's like having a built-in editor for every web app your team uses.
Streamline data entry, form filling, and information lookups—no coding required. With just a few clicks, PixieBrix automates routine work directly in your team's existing tools, eliminating errors and boosting efficiency across the organization.
Embed step-by-step instructions and context-aware tips directly into the tools your team already uses. PixieBrix reduces training time, eliminates confusion, and ensures consistent execution—no matter the user or process.
Never scramble to take notes again. PixieBrix captures, summarizes, and structures key discussion points in real time or post-meeting, helping teams stay focused and aligned. Automatically sync to your CRM, ticketing system, or collaboration tools to reduce follow-up work and ensure nothing gets missed.
TaskUs partners with PixieBrix on assisted automation to enhance the experience for teammates and streamline user workflows.
To deliver a best in-class customer experience, Startek required simpler, AI-powered guided workflows for agents from day one.
With PixieBrix, BusPatrol leverages automation to power its AI and quality control team to process a high volume of violations at industry-leading speed and accuracy.
Resolve Medical Bills deploys PixieBrix to increase the speed and accuracy of collecting mission critical data.
SanzPayá leverages PixieBrix to accelerate their customer-centric team, which is focused on establishing a long-term relationship with our stakeholders.
Improve the quality of your customer interactions by delivering tools in the context of existing workflows.
PixieBrix provides immediate assistance as agents perform tasks like resetting passwords or updating email addresses, without interrupting your agents' workflow.
Gain deeper visibility into agent behavior and performance through real-time data collection. Monitor agent activities in real time to uncover insights and optimize operations.
PixieBrix proactively identifies and flags potential fraud risks. By leveraging advanced analytics, PixieBrix can detect suspicious patterns and behaviors, such as orders placed by known fraudsters or unusual shipping addresses. This enables businesses to take swift action to prevent fraudulent transactions, safeguarding their revenue and reputation.
PixieBrix streamlines operations by automating data entry tasks, empowering agents to deliver exceptional customer service and drive business growth.
VP, Client Solutions at Bilt Rewards
VP, Community & Learning at Automation Anywhere
SVP, Digital at TaskUs
Director, Operations at BallerTV
CEO at BusPatrol
Talent Operations at Nubank
Chief Growth Officer at Startek
Chief Digital Officer at Teleperformance
Deputy Director at SanzPayá
Secure access via SAML/SSO authentication. Role and group-based access control. Integrates with 3rd-party apps via OAuth2.
We employ vulnerability scanning, penetration testing, static analysis, and continuous supply chain monitoring.
To ensure availability, we enable availability zone switching, continuous data backup, 24/7 on-call platform team, and DDoS protection.
SOC 2 accreditation for security, availability, and confidentiality. Continuous compliance monitoring via Drata. Regular CWS reviews.
Data processed on-device. Source-available code for transparency (dual-licensed). Web application firewall, and continuous app security monitoring.
Data encryption in transit with HTTPS and at rest via AES-256, block-level. Keys securely managed by Heroku and Cloudflare.
