Stonly helps you explain processes. PixieBrix helps you complete them.

With in-browser overlays and personalized logic, PixieBrix brings step-by-step help directly into the apps your team already uses. It’s faster, contextual, and built for scale.

20%

Increase in CSAT

40%

Decrease in MTTR

15%

Decrease in escalation

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PixieBrix has helped solve one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management.
Thatcher Foster
VP, Client Solutions

How does PixieBrix compare to Stonly?

Stonly helps you explain processes. PixieBrix helps users complete them. With in-browser overlays and personalized logic, PixieBrix brings step-by-step help directly into the apps your team already uses. It’s faster, contextual, and built for scale.

Help Delivery
Static guides in separate app
Embedded guidance within web tools
Real-Time Context
N/A
Adapts based on page and user state
Collaboration
Limited
Supports multi-author logic building
Actionable Steps
Read-only instructions
Clickable actions and UI components
Ideal For
CX content and support portals
CX, IT, RevOps, & support agents
Connects to Your Support Stack
Seamlessly integrates with your CRM, issue tracker, observability system, production environment, and more - so you can automate workflows without replacing your current support infrastructure.
Embed in Any Workflow
Run PixieBrix as a browser extension or standalone web app that embeds directly into your existing applications and workflows - no code changes required.
Custom Actions & Automations
Tap into a growing library of 100+ prebuilt automations, UI components, and data connectors - or build your own logic to match exact team needs.
Bring Your Own LLM
Use any large language model (LLM) behind the scenes - including OpenAI, Claude, Anthropic, Gemini, or your own private model - while maintaining full control over data flow.
Team & Individual Goals
Define AI guidance at every level - from company-wide initiatives to team or individual contributor goals - for a personalized and accountable AI experience.
Private by Design
Your data never touches PixieBrix servers. All data stays local in the browser and is sent only to the LLM endpoint you configure, ensuring maximum privacy and compliance.

Questions you might ask...

Is your help content embedded directly where people work?
The Problem with External Guides
Stonly content opens in separate pop-ups or panels, outside of the workflow.
PixieBrix: Embedded In-App Guidance
PixieBrix overlays helpful UI directly into tools like Salesforce, Zendesk, or custom portals. Show relevant buttons, hints, or walkthroughs where your users already are.
Can you trigger workflows directly from help content?
Read-Only Help
Stonly shows steps but doesn’t take action. Users still need to perform each task manually.
PixieBrix: From Guidance to Action
Add one-click buttons that launch workflows, prefill forms, or assign tasks. You’re not just explaining the next step - you’re enabling it.
Can multiple team members build and manage flows together?
Single-Builder Bottlenecks
In many systems, only one person can update a guide at a time, slowing down iterations.
PixieBrix: Real-Time Collaboration
Multiple authors can build, test, and edit flows simultaneously with PixieBrix’s visual builder. Scale knowledge creation without waiting on edits.
Does your content respond to page context or user roles?
Generic Help, Generic Outcomes
Static branching in Stonly doesn’t reflect live tool data.
PixieBrix: Adaptive Logic Based on Context
PixieBrix adjusts steps and actions based on what's on the screen, who the user is, and what tool they’re using - making support truly personalized.
Can you guide across multiple tools in a single flow?
The Challenge with Tool Silos
Most help tools stay tied to one product or tab.
PixieBrix: Cross-Tool Automation and Support
Create workflows that span apps - copy data from one tool, validate it in another, and route it to the right person - all in one click.

Support Complexity is Overwhelming Your Team

Browser-Based Workflow Automation
Automate repetitive tasks inside the apps you already use - no context switching required.
PixieBrix goes beyond search by letting you trigger custom workflows directly within tools like Salesforce, HubSpot, and internal systems.
Custom Sidebar Integration & Data Enrichment
See everything in one view - surface insights from multiple systems alongside any webpage.
With PixieBrix’s sidebar, your team gets real-time context from CRMs, support platforms, and knowledge bases - all without leaving the browser.
No-Code Workflow Builder with AI Integration
Build intelligent workflows without code - automate actions, trigger AI, and connect your stack. PixieBrix gives you full control to design and deploy powerful business logic that streamlines processes and puts AI to work, your way.

Ready for AI productivity at scale?

We’ve helped enterprise clients 10x productivity. We can do it for you, too.
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