E-Commerce & Marketplace

Accelerate ops, eliminate expensive mistakes

Ready to scale without sacrifice? PixieBrix is an AI-powered layer over your existing software to guide, coach, and monitor your team. It’s fast to implement, adapts to change, and offers real time reporting and insights.

Book DemoLearn More

TaskUs Transforms Customer Experience with PixieBrix

To set the pace in CX, the TaskUs team required more intuitive, more informative, and purpose-built web interfaces for several key marquee clients – all with the goal of improving agent workflows while still ensuring customer satisfaction.

10k+

Agents Onboarded

40%

Decrease in AHT

20%

CSAT Improvement

100%

Compliance

An intelligent layer to guide, coach, and monitor

Fraud Prevention
Extract image data and auto-fill to increase speed and accuracy.
Quality Assurance
Embed guardrails and auditing to eliminate expensive mistakes.
Customer Service
Handle customer inquiries with greater speed, precision, and care.
Refunds
Set conditions for your customer service tool’s refund platform.
Trust & Safety
Guide, monitor, and audit operational workflows to ensure compliance.
Incident Response
Extract and structure text to ensure reporting consistency and quality.

A more cost effective, secure
way to roll out AI tools.

Consolidate point solutions with one secure platform. PixieBrix is the single browser extension and web app that lets you harness the full potential of widely available AI—securely, efficiently, and at scale.

Get real-time AI support in every conversation.

25

%
faster response time on complex tasks

40

%
improvement in answer quality
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction

Embed AI copilots directly into the tools your team uses to research, support customers, or make decisions. Whether pulling from internal knowledge bases or summarizing external content, PixieBrix helps your team find the right information fast—without tab-switching or context loss.

Write with clarity and confidence.

25

%
improvement in communication clarity

50

%
reduction in editing time
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction

Polish emails, support tickets, reports, and documentation in seconds—right inside the browser. With built-in AI writing assistance, PixieBrix ensures your team communicates clearly, professionally, and on-brand, every time. Whether drafting from scratch or improving tone and grammar, it's like having a built-in editor for every web app your team uses.

Automate repetitive tasks and reclaim your time.

50

%
Faster execution of repetitive work
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction

Streamline data entry, form filling, and information lookups—no coding required. With just a few clicks, PixieBrix automates routine work directly in your team's existing tools, eliminating errors and boosting efficiency across the organization.

Give your team the right steps at the right time.

47

%
improvement in quality for manual processes
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction

Embed step-by-step instructions and context-aware tips directly into the tools your team already uses. PixieBrix reduces training time, eliminates confusion, and ensures consistent execution—no matter the user or process.

Capture and summarize insights in a click.

100

%
automated meeting notes & summaries

33

%
reduction in editing time
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction

Never scramble to take notes again. PixieBrix captures, summarizes, and structures key discussion points in real time or post-meeting, helping teams stay focused and aligned. Automatically sync to your CRM, ticketing system, or collaboration tools to reduce follow-up work and ensure nothing gets missed.

The Proof Is In The Impact

PixieBrix has helped solve one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management.
Thatcher Foster

VP, Client Solutions at Bilt Rewards

I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications.
Micah Smith

VP, Community & Learning at Automation Anywhere

TaskUs, as both an early adopter and design partner, collaborates with PixieBrix on assisted automation to enhance the experience for our teammates and streamline user workflows. This partnership is pivotal in realizing our competitive vision.
Manish Pandya

SVP, Digital at TaskUs

PixieBrix has revolutionized our support operations. Our AI-powered decision trees keep our agents on track, significantly reducing call times and improving efficiency. It’s easy to use, fast to set up, and has transformed how we train and empower new agents with real-time, AI-driven guidance.
Mike Lauer

Director, Operations at BallerTV

PixieBrix is a groundbreaking extension that has made my workflow far more efficient. I cannot recommend it enough for anyone seeking to optimize their time and productivity.
Leví Barbosa

Talent Operations at Nubank

Built for Enterprise Security and Scalability

It's a top priority at PixieBrix to keep your data safe and compliant with your organization's policies. Security, compliance, and governance are at the core of automation with PixieBrix.  

For enterprise customers, our sales team can provide the following resources to expedite security review:
  • SOC 2 Type 2 report covering security, availability, and confidentiality from A-LIGN
  • Independent Penetration Test report from A-LIGN
  • Company policies and controls
Explore Security

Related content

What is PixieBrix?

PixieBrix is a low-code platform to create and run custom browser mods that boost your productivity.

How does PixieBrix work?

Once you install the PixieBrix Chrome extension, you can create mods with the Page Editor using building blocks - called bricks - to customize and automate your web experience. You can also get started with prebuilt mods in the public marketplace.

Can I use PixieBrix with my team?

Yes, Teams enable multiple accounts to share mods, service integration credentials, team databases, and more. Here’s our documentation on Teams.

Ready for AI productivity at scale?

We’ve helped enterprise clients 10x productivity. We can do it for you, too.