Give Belco agents store and CRM context without switching
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Belco in the browser
Overlay order and customer data from your e-commerce platform directly inside Belco. Agents never leave the conversation to look up order status.
AI Copilot in the sidebar can draft replies using the order and customer context visible on screen
Unlike Zapier, PixieBrix works in the browser where Belco is open. Data appears in real time as an agent handles a chat, not after a background sync.
Pre-populate Belco reply templates with order numbers, product names, and customer details extracted from the current page automatically
Connect Belco to any internal web tool without needing a native integration, with 3000+ supported services
Ensure consistent support quality with guided response checklists overlaid inside Belco
Integrate Belco with 3000+ apps
Belco frustrations that cost your team hours every week
  • Support agents using Belco must manually look up order details in a separate e-commerce admin tab, then copy information back into the chat
  • No quick way to pull product, order, or customer data from Shopify or WooCommerce into Belco without leaving the conversation
  • Copy-pasting boilerplate reply text from a knowledge base or internal wiki into Belco conversations is repetitive and slow
  • Agents context-switch between Belco, the order management system, and the CRM to answer a single customer question
  • Difficult to enrich a Belco contact record with data from external tools without manual entry

Chat with AI to create your first custom workflow

Find the order details for the customer currently in this Belco conversation and show a summary of their recent purchases
Based on this Belco conversation and the customer's order history, draft a helpful, empathetic reply addressing their issue
Summarize this Belco conversation thread so I can quickly understand the customer's issue and current status
Based on this customer's complaint visible in Belco, suggest the best resolution option (refund, replacement, or discount)
Pull this Belco customer's order history and lifetime value from my e-commerce platform and add it to their contact notes
Write an escalation summary for this Belco conversation that I can forward to the relevant team with all key details included

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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