Log CloudTalk calls and see customer context in-page
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate CloudTalk in the browser
Surface CRM customer history and open tickets alongside any CloudTalk call in real time
Push CloudTalk call notes into CRM or support desk records in one click without switching tabs
AI Copilot drafts after-call summaries, follow-up tasks, or ticket descriptions from call content
Build automations to create CRM contacts or tickets from CloudTalk calls automatically
Unlike Zapier, PixieBrix runs in-browser so customer context is available during the live call
Enforce consistent after-call note templates to improve CRM data quality across the team
Integrate CloudTalk with 3000+ apps
CloudTalk frustrations that cost your team hours every week
  • Manual copy-pasting of call notes from CloudTalk into CRM or helpdesk records
  • Context switching between CloudTalk and CRM during live calls to look up customer context
  • No quick way to create a CRM contact or support ticket from a CloudTalk call record
  • Repetitive after-call work entering the same information into multiple tools
  • Lack of external customer history context visible during a CloudTalk call without switching tabs
  • No in-browser shortcut to surface relevant account data or past tickets during an active call
  • Inconsistent call note formats because agents log summaries differently across the team

Chat with AI to create your first custom workflow

Ask me which CRM I use, then display the caller's account details and recent tickets alongside this CloudTalk call
Summarize the key points from this CloudTalk call and format them as a CRM activity note
Based on the call issue described on this CloudTalk page, create a new support ticket with full context
Take the call details shown and log them as an activity on the relevant CRM contact record
Based on the call outcome shown, draft a follow-up email to send to the customer
Analyze the call notes on this page and flag whether this requires escalation based on our criteria

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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