Pull customer context into Crisp chats from any page
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
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Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Crisp in the browser
Surface CRM account history and order data in a sidebar during active Crisp chats without switching tabs
Create CRM contacts or project mgmt tasks from Crisp conversations in one click
AI Copilot drafts contextually relevant replies and knowledge base answers from the current conversation
Automatically log chat outcomes and customer sentiment as CRM notes when a Crisp conversation closes
Enforce consistent conversation tags by suggesting labels based on chat content
Works as a browser extension requiring no Crisp admin access, layering directly on the Crisp UI
Integrate Crisp with 3000+ apps
Crisp frustrations that cost your team hours every week
  • Agents manually look up CRM or order history in a separate tab while a live Crisp chat is active
  • Copy-pasting customer details from Crisp into CRM records after each conversation
  • No quick way to create a project mgmt task or bug report from a Crisp conversation
  • Repetitive manual logging of chat outcomes into a CRM after chats close
  • Context switching between Crisp and knowledge bases to find answers during live chats
  • Inconsistent conversation tagging because agents apply labels manually under pressure
  • No one-click way to escalate a Crisp conversation to a human agent with full context

Chat with AI to create your first custom workflow

Ask me which CRM I use, then retrieve the account history for this Crisp contact and display it in a sidebar
Draft a helpful reply to the customer's question in this Crisp conversation using the knowledge base context
Extract the issue details from this Crisp conversation and create a new ticket in my support desk
Summarize this Crisp conversation and log it as an activity note on the matching CRM contact record
Suggest the three most relevant conversation tags for this Crisp chat based on its content
Prepare an escalation summary from this Crisp conversation to hand off to a senior agent, including key details

Watch PixieBrix in action

Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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