Pull customer context into Dixa chats from any page
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Dixa in the browser
Surface CRM, order, and account data inside Dixa conversations in a sidebar without tab switching
One-click creation of CRM tasks or escalations from any Dixa conversation page
AI Copilot drafts suggested responses and conversation summaries from Dixa context in real time
Automatically log Dixa conversation outcomes back into CRM or ops tools without copy-pasting
Works as a browser extension on top of Dixa with no contact center platform changes required
Unlike Zapier, PixieBrix acts in real time inside the browser exactly while agents handle conversations
Integrate Dixa with 3000+ apps
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Don’t see the integration you’re looking for? Check out our popular integrations.

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Dixa frustrations that cost your team hours every week
  • Manually looking up CRM or order data and copying it into Dixa conversations during customer interactions
  • Context switching between Dixa and external tools to gather full customer context before responding
  • No quick way to create a CRM task or escalation from a Dixa conversation page
  • Repetitive data entry when logging Dixa conversation outcomes back into CRM or ops systems
  • Difficult to enrich Dixa contact profiles with external data without leaving the platform
  • Agents must switch tabs to reference order history or account data while handling Dixa conversations
  • No inline AI assistance to draft responses or summarize conversation context within Dixa

Chat with AI to create your first custom workflow

Ask me which CRM I use, then surface the customer's account details alongside this Dixa conversation
Pull Customer Context
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Based on the conversation context shown on this Dixa page, draft a helpful customer response
Draft Response
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Summarize the Dixa conversation on this page including the issue, resolution, and next steps
Summarize Conversation
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Based on this Dixa conversation outcome, create a follow-up task in my project management tool
Create Follow-Up Task
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Extract the conversation details from this Dixa page and log them as a CRM interaction note
Log to CRM
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Based on the issue described in this Dixa conversation, draft an escalation to the relevant team
Escalate to Team
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.