Pull Gorgias tickets into any e-commerce page you work in
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Gorgias in the browser
Pull order and customer data into Gorgias tickets from any page in one click
Surface Gorgias ticket history inside Shopify or other e-commerce tools
Build one-click response workflows that auto-fill Gorgias replies with order context
Trigger Gorgias actions from inside any tool without leaving the current page
Unlike Zapier, PixieBrix works in real time in the browser where customer support happens
Connect Gorgias to 3000+ e-commerce, CRM, and operations tools
Integrate Gorgias with 3000+ apps
Gorgias frustrations that cost your team hours every week
  • Switching between Gorgias and Shopify or order management to pull customer context
  • Manually copying order data from e-commerce tools into Gorgias ticket responses
  • No in-browser shortcut to look up Gorgias ticket history while on a customer page
  • Repetitive context switching between Gorgias and other tools during ticket resolution
  • Lack of Gorgias ticket overlays inside e-commerce or CRM platforms

Chat with AI to create your first custom workflow

Find the order details for the customer on this Gorgias ticket and display them inline
Based on this Gorgias ticket and the order history, draft a helpful customer reply
Based on the customer issue on this page, create a new Gorgias support ticket
Show all recent Gorgias tickets for the customer shown on this page
Based on this ticket type, suggest the most relevant Gorgias macro response
Summarize this Gorgias ticket for escalation and assign it to the appropriate team

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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