Pull CRM data into HelpDesk tickets from any browser tab
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
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Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate HelpDesk in the browser
Pull CRM customer context into HelpDesk tickets without switching browser tabs
Create HelpDesk tickets from any webpage in one click: emails, Slack, or internal tools
Build overlays in HelpDesk that surface order, billing, or product data in context
AI Copilot can draft ticket replies, summarize thread history, or suggest resolutions
Push HelpDesk ticket updates to Slack or project tools without switching apps
Unlike Zapier, PixieBrix works in real time inside the browser. No background syncs.
Integrate HelpDesk with 3000+ apps
HelpDesk frustrations that cost your team hours every week
  • Switching tabs to look up customer data in CRM while working in HelpDesk
  • Manually copying information from external tools into HelpDesk ticket replies
  • No quick way to create HelpDesk tickets from emails or internal web pages
  • Context switching between HelpDesk and the tools needed for escalations or investigation
  • Repetitive logging of ticket resolutions across HelpDesk and other systems

Chat with AI to create your first custom workflow

Based on the customer issue in this HelpDesk ticket, draft a professional support reply
Summarize this HelpDesk ticket thread and identify the key issue and current status
Based on this HelpDesk ticket, draft an escalation note for the product or engineering team
Based on the issue described in this HelpDesk ticket, suggest the most likely resolution
Summarize this resolved HelpDesk ticket as a CRM activity note
Based on this HelpDesk ticket resolution, draft a knowledge base article to prevent future tickets

Watch PixieBrix in action

Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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