Add customer context to Helpwise inbox without switching
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Helpwise in the browser
Pull CRM or order data into Helpwise shared inbox without switching browser tabs
Create Helpwise conversations from any webpage in one click
Build overlays in Helpwise that surface customer context from external tools
AI Copilot can draft email replies, summarize thread history, or suggest next actions
Push Helpwise conversation outcomes to CRM or Slack automatically
Unlike Zapier, PixieBrix works in real time inside the browser. No background syncs.
Integrate Helpwise with 3000+ apps
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Helpwise frustrations that cost your team hours every week
  • Switching tabs to look up CRM or order data while handling Helpwise emails or chats
  • Manually copying customer context from external tools into Helpwise replies
  • No quick way to create Helpwise conversations from web pages or internal tools
  • Context switching between Helpwise and the tools where escalations or bugs are tracked
  • Repetitive data entry when Helpwise conversations need to be logged in CRM

Chat with AI to create your first custom workflow

Based on the customer email shown in this Helpwise thread, draft a professional reply
Draft Reply
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Summarize this Helpwise email thread and identify the key issue and current status
Summarize Thread
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Based on the topic of this Helpwise email, suggest the right assignee and tags
Assign and Tag
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Extract the action item from this Helpwise conversation and create a follow-up task
Create Task
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Summarize this Helpwise conversation as a CRM activity note for the customer record
Log to CRM
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Review the draft reply shown in this Helpwise email and suggest improvements
Improve Response
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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