Surface New Relic alerts and file incidents from any tab
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate New Relic in the browser
File a Jira or ServiceNow incident from a New Relic alert in one click, with alert details auto-populated and no copy-pasting required
Embed runbook links and contextual documentation directly inside New Relic alert views so on-call engineers never leave the monitoring page
Pull CRM account data onto any New Relic page to immediately connect an alert to the affected customer, with no tab switching during incident response
AI Copilot in the sidebar can summarize an alert, suggest probable root cause, and draft a postmortem outline based on the page content
Build reusable response workflows that trigger from any New Relic page for consistent incident handling, no NRQL knowledge required
Unlike Zapier or iPaaS alerting pipelines, PixieBrix acts in the browser exactly where the engineer is working, firing in-context actions at the moment of triage
Integrate New Relic with 3000+ apps
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Don’t see the integration you’re looking for?

PixieBrix works across thousands of SaaS tools, internal platforms, and custom systems - without custom engineering. If your tool isn’t listed above, chances are we already support it.
New Relic frustrations that cost your team hours every week
  • Engineers must switch to New Relic, copy alert details, then switch to Jira or Slack to create an incident ticket — constant tab-hopping under pressure
  • Alert context (trace IDs, error messages, affected services) must be manually copied into incident reports and postmortems
  • No quick way to annotate or enrich a New Relic alert with customer account data from a CRM without opening multiple browser tabs
  • Navigating from a New Relic alert to the relevant runbook in Confluence or Notion requires leaving the monitoring view
  • Dashboard customization requires NRQL expertise; teams can't quickly surface the one metric they need without building a new chart from scratch
  • On-call engineers reading alerts must manually correlate data across New Relic, logs, and deployment history scattered across different tools

Chat with AI to create your first custom workflow

Extract the alert name, affected service, error message, and trace ID from this New Relic page and create a Jira incident ticket with a structured description
Based on this New Relic incident page, draft a postmortem outline including timeline, impact, probable root cause, and action items
Summarize this New Relic alert in plain English — what broke, what the likely cause is, and what the on-call engineer should check first
Ask me which CRM I use, then look up the account affected by this alert and paste a brief account summary into the incident notes
Explain what this NRQL query is measuring and whether the current threshold makes sense for a production service
Based on the alert name and service on this page, suggest the most relevant runbook from our Confluence space and link it in a comment

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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