Create OneDesk tickets from any page without retyping
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
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Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate OneDesk in the browser
Clip any webpage (email thread, Slack message, or CRM record) and create a OneDesk ticket in one click without switching to the app
Surface relevant customer or project data from external tools directly inside OneDesk ticket views, eliminating the need to open a second tab
Trigger OneDesk ticket creation from any site using a browser sidebar or right-click action, with fields pre-filled from the page content
AI Copilot can summarize page content and draft a ticket description or reply in the OneDesk compose window, with no manual rewriting
Build reusable PixieBrix workflows to enforce consistent ticket templates across your team, reducing incomplete submissions
Unlike Zapier or background iPaaS syncs, PixieBrix operates in the browser where your team is already working. Actions are instant and in-context
Integrate OneDesk with 3000+ apps
OneDesk frustrations that cost your team hours every week
  • Creating tickets manually by copying and pasting details from emails, Slack messages, or external web pages into OneDesk forms
  • Context switching between OneDesk and CRM, billing, or communication tools to look up customer account details while triaging tickets
  • No quick way to log a support request or task from an external page without navigating to OneDesk and filling out the form from scratch
  • Pulling customer or project context from other tools (Salesforce, QuickBooks, GitHub) into a OneDesk ticket view without leaving the page
  • Repetitive copy-paste when converting emails or chat messages into structured OneDesk tickets — especially for teams not using the email-to-ticket feature
  • Limited ability to customize the OneDesk UI to surface shortcuts or team guidance without admin-level development work
  • Having to switch tabs to look up related project tasks or customer history when responding to a helpdesk ticket

Chat with AI to create your first custom workflow

Extract the key issue from this page and create a new OneDesk ticket with a summary and description
Summarize this OneDesk ticket's description and latest comments into a brief status update for a stakeholder
Draft a professional reply to this support ticket that acknowledges the issue and outlines the next step
I'm viewing a OneDesk ticket — look up the customer's account details from our CRM and add them as a note on this ticket
Suggest a priority, project assignment, and initial response for this OneDesk ticket based on its title and description
I'm reading an email — extract the action items and create OneDesk tasks for each one, assigned to the appropriate team member if named

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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