Send Picky Assist WhatsApp messages from any web page
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Picky Assist in the browser
Pull CRM, helpdesk, or order data directly into the Picky Assist tab with a single click, so there's no need to switch between apps to find customer context before sending a WhatsApp message
Create a new Picky Assist contact or conversation from any webpage (a lead form, LinkedIn profile, support ticket) without navigating away from the source of truth
Overlay a PixieBrix sidebar on top of Picky Assist to show related account data from your CRM or e-commerce platform while replying to customers
Build reusable message templates pre-filled from the current page context and send them via Picky Assist in one click, cutting manual copy-paste for order IDs, ticket numbers, and customer names
Unlike Zapier (which requires a paid Picky Assist plan), PixieBrix operates as a browser extension with no background sync delays and no extra integration plan required
AI Copilot in the PixieBrix sidebar can draft a personalized WhatsApp reply based on the conversation and page context, ready to paste in seconds
Integrate Picky Assist with 3000+ apps
Picky Assist frustrations that cost your team hours every week
  • Copy-pasting customer details from a CRM, e-commerce platform, or support desk into Picky Assist before sending a WhatsApp or SMS message
  • Context switching between Picky Assist and other tools (CRM, helpdesk, spreadsheet) to look up order details, ticket status, or account history before composing a reply
  • Manually entering leads into Picky Assist after capturing them in a web form, spreadsheet, or another tool — no quick way to push a record from the current page
  • Limited built-in integrations; Zapier is the only connector and is locked behind the most expensive plan, leaving users to build webhook flows that require technical skills
  • No-code flow builder requires understanding structures and functions that are difficult for non-technical marketers, creating a barrier to automation
  • Difficult to enrich outgoing messages with live data (order status, account tier, ticket ID) without leaving the messaging interface to check another tool

Chat with AI to create your first custom workflow

Based on this customer conversation and their order details on this page, draft a concise WhatsApp reply resolving their issue
Summarize this Picky Assist conversation thread and create a support ticket or CRM note in my helpdesk tool
Look up the customer's details from this CRM page and suggest how to personalize the outgoing WhatsApp message template
Extract the lead's name, phone number, and inquiry from this web form or LinkedIn profile and format it to add as a new Picky Assist contact
Review this list of contacts and draft personalized WhatsApp opener messages for each based on their industry and job title
Summarize this customer's recent WhatsApp messages and open tickets into a one-paragraph handoff note for the escalation team

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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