Show PortaBilling customer data in any tab you work in

Use PixieBrix to customize and automate any tool you already use, right in your browser.

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Get started for free

Free for individuals. No CC required.

Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate PortaBilling in the browser

Surface a customer's PortaBilling account details, credit status, and recent xDRs as an overlay inside your helpdesk or CRM tab without switching tabs

Create a PortaBilling account or apply a credit adjustment directly from a support ticket or email thread, pre-filling fields from the page context

Automate copy-paste between PortaBilling and external tools: extract account IDs, plan names, or invoice data and push them into your CRM, ticketing system, or a shared spreadsheet in one click

Build reusable AI prompts that summarize a customer's billing history or flag anomalies based on xDR data pulled from PortaBilling's interface

Unlike PortaOne Workflows (an iPaaS that runs in the background), PixieBrix operates in the browser where your agents work, so they can take action without switching applications

No Forge-style development required: any team member can build and share browser workflows on top of PortaBilling's web interface without writing code

PortaBilling frustrations that cost your team hours every week

Telecom support agents must navigate between PortaBilling's admin interface and external CRM or helpdesk tools to look up account status, credit limits, and service configuration — with no shared context between the two
Operators copy-paste account numbers, customer IDs, and rate plan details from PortaBilling into ticketing systems, spreadsheets, or email when escalating billing issues
No quick way to pull a customer's billing summary or call-detail records (xDRs) into the support tool where the agent is already working
Manual data re-entry when onboarding new customers: operators fill in PortaBilling account forms using data sourced from a separate CRM or provisioning system, with no integration layer in between
Repetitive form-filling when creating accounts, configuring rate plans, or applying credit adjustments — each operation requires navigating multiple sections of the PortaBilling web interface
No in-browser shortcut to trigger a billing lookup or account action from a helpdesk ticket, chat tool, or email thread where the customer issue was first raised
Built-in reporting is weak (a commonly cited pain point in user reviews), leading operators to export data and manually transform it in spreadsheets before sharing across teams

Chat with AI to create your first custom workflow

Summarize this PortaBilling customer account: credit limit, current balance, active services, and any recent payment issues

Summarize Account

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Based on the billing details on this page, draft a professional email response to a customer disputing their invoice

Draft Billing Response

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Review the call detail records (xDRs) on this page and flag any unusual usage patterns or charges that may need investigation

Flag Billing Anomaly

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Explain the rate plan and pricing configuration shown on this page in plain language suitable for a non-technical customer support agent

Explain Rate Plan

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Extract the key account details from this PortaBilling page and format them as a structured note for a helpdesk ticket

Clip to Support Ticket

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Based on the account configuration visible on this page, list any provisioning steps that appear incomplete or missing

Onboarding Checklist

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Frequently Asked Questions

Who is PixieBrix for?

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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What is PixieBrix?

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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How does PixieBrix work?

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

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