Show Retently NPS scores inside your CRM during calls
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Retently in the browser
Embed Retently NPS scores directly inside CRM records without tab switching
One-click workflow to create a follow-up task from any detractor response
Pull survey responses into support tickets automatically from any page
Surface AI-suggested follow-up templates based on NPS score and comment text
Works as a browser extension, layering on top of Retently and your CRM
Unlike Zapier, PixieBrix acts in the browser where your team already works
Integrate Retently with 3000+ apps
Retently frustrations that cost your team hours every week
  • NPS data siloed in Retently while customer context lives in Salesforce or HubSpot
  • Manual copying of survey responses into support tickets or CRM notes
  • No quick way to act on detractor responses without switching to multiple tools
  • Reps can't see a customer's NPS score while on a call in the CRM
  • Follow-up workflows for promoters and detractors require manual tagging
  • Context switching between Retently dashboard and customer management tools

Chat with AI to create your first custom workflow

Summarize the NPS score and verbatim comment on this page into a one-sentence customer health update
Based on this detractor NPS response, draft a personalized follow-up email acknowledging their concern
Extract this customer's NPS score and feedback and add it as a note in my CRM
Analyze the NPS comments shown on this page and group them into the top 3 recurring themes
Draft a short message to this NPS promoter asking if they would be willing to provide a testimonial
Flag this account as at-risk based on their NPS score and summarize the key issues mentioned in their response

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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