View Simplesat CSAT and NPS scores in any support tool
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Simplesat in the browser
Embed a Simplesat CSAT score overlay directly inside your helpdesk so agents see satisfaction history without switching tabs
Surface detractor alerts as in-browser notifications the moment a negative Simplesat response is received
Clip survey verbatim responses from Simplesat and push them into CRM notes or QA tools in one click
Build agent coaching workflows that display satisfaction trend data alongside the current ticket in context
Unlike Zapier, PixieBrix shows data inside the browser where agents are working, with no background sync delays
AI Copilot can analyze open-ended survey comments on the page and suggest reply templates or root-cause themes
Integrate Simplesat with 3000+ apps
Simplesat frustrations that cost your team hours every week
  • Support agents can't see a customer's CSAT history while handling a ticket in their helpdesk
  • Manually exporting Simplesat responses to share in team Slack or management reports
  • No quick way to flag a negative survey response for follow-up without switching between Simplesat and the helpdesk
  • Context switching between Simplesat dashboards and the support tool when coaching agents on satisfaction trends
  • Repetitive copy-pasting of survey verbatim comments into QA spreadsheets or CRM notes
  • No automated alert inside the support tool when a detractor response arrives for a specific ticket

Chat with AI to create your first custom workflow

Summarize the customer satisfaction comments on this page and identify the top three recurring themes
Based on this negative CSAT or NPS response, draft a recovery email to send to the customer
Analyze the satisfaction scores and comments on this page and highlight any trends by agent, team, or issue type
Based on this survey response and ticket context, write a brief coaching note for the support agent involved
Identify any highly positive survey responses on this page that could be used as customer testimonials
Based on the dissatisfied responses on this page, suggest the most likely root causes and recommended fixes

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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