Resolve Snappy tickets faster from any page
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
SOC 2 & GDPR compliant
Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Snappy in the browser
Draft Snappy ticket replies with AI Copilot directly in the browser without switching to another tool
Pull customer account, order, or CRM data onto the screen alongside any Snappy ticket in one click
Trigger CRM updates, order lookups, or escalation actions directly from a Snappy ticket page
Build reusable reply templates that ensure consistent, high-quality support responses across the team
Surface knowledge base answers inside Snappy without opening a separate tab
Unlike Zapier, PixieBrix works in the browser where your support team handles tickets, so help is always in context
Integrate Snappy with 3000+ apps
Snappy frustrations that cost your team hours every week
  • Writing repetitive support replies manually without AI drafting assistance
  • Switching between Snappy and CRM or order management tools to look up customer context
  • No quick way to pull customer account details into a ticket reply without leaving the helpdesk
  • Inconsistent response quality when different team members answer similar tickets differently
  • Manually logging ticket resolutions back into CRM or billing tools after closing
  • Context switching between Snappy and knowledge base tools to find relevant answers

Chat with AI to create your first custom workflow

Based on the customer's message shown on this Snappy ticket, draft a professional, empathetic reply
Search our knowledge base for an answer to the issue described in this ticket and summarize the best match
Summarize this Snappy ticket into a brief escalation note to share with the senior support team
Based on the customer email in this ticket, retrieve and summarize their recent account activity
Review the draft reply shown on this page and suggest improvements for clarity and empathy
Write a brief internal closing note summarizing how this support ticket was resolved

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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