Route Social Intents chats with full CRM context
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
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Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Social Intents in the browser
Pull customer CRM or account data onto the screen alongside any Social Intents chat in one click
Draft chat responses with AI Copilot from within Slack or Teams using customer context visible on screen
Trigger CRM updates or support ticket creation directly from a Social Intents chat session page
Surface order history, account status, or prior support cases inside Slack without switching apps
Build reusable chat response templates your team can apply for consistent, fast customer service
Unlike Zapier, PixieBrix works in the browser where your team is already chatting. No background sync, no delays
Integrate Social Intents with 3000+ apps
Social Intents frustrations that cost your team hours every week
  • Switching between Social Intents chat and CRM or helpdesk tools to look up customer context during a live chat
  • Manually copying chat conversation details into CRM or support ticket records after each session
  • No quick way to pull a customer's account history into Slack or Teams while responding to a live chat
  • Writing chat responses from scratch without AI drafting assistance to speed up replies
  • Inconsistent chat response quality when different team members handle conversations ad hoc
  • Logging resolved chat sessions back into other tools requires repetitive manual entry

Chat with AI to create your first custom workflow

Based on the customer's message shown in this chat, draft a helpful, friendly reply under 100 words
Based on the customer email visible in this chat, summarize their recent account activity and open issues
Summarize this Social Intents chat conversation into a brief escalation note for the senior support team
Based on the issue described in this chat, suggest the best resolution steps to share with the customer
Extract the key details from this chat conversation and format them as a structured CRM activity note
Based on the customer's account status shown on this page, draft a proactive chat message to address a likely concern

Watch PixieBrix in action

Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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