Resolve SupportBee tickets faster with customer context
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
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Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate SupportBee in the browser
Surface CRM account details, order history, or billing status directly inside a SupportBee ticket, with no tab switching
One-click ticket creation from any webpage, email, or internal tool, with fields pre-filled from the current page context
AI Copilot can draft a reply to a SupportBee ticket using page context and suggested knowledge base answers
Automate repetitive ticket tagging, assignment, and status update steps with browser-based workflows
Push SupportBee ticket data to a Google Sheet or CRM record automatically when resolved
Unlike Zapier, PixieBrix works inside the SupportBee interface in real time, during live ticket handling
Integrate SupportBee with 3000+ apps
SupportBee frustrations that cost your team hours every week
  • Search within SupportBee is reported as unreliable, forcing agents to scroll manually through tickets
  • Customer data (name, email, account history) is not retained consistently when clients reply, requiring manual re-entry
  • No easy way to pull CRM or account context into a SupportBee ticket reply without switching tabs
  • Repetitive copy-pasting of ticket details into reports, spreadsheets, or escalation workflows
  • Agents must leave SupportBee to look up account history, order status, or billing details before replying
  • Knowledge base lacks organizational tools for teams managing more than a few dozen articles

Chat with AI to create your first custom workflow

Based on this SupportBee ticket and our knowledge base, draft a professional reply that addresses the customer's main issue
Look up this customer's email address in our CRM and summarize their account status, plan, and recent activity
Summarize this SupportBee thread for escalation to tier-2 support, including issue type, timeline, and steps already taken
Extract the key issue and resolution from this ticket and add it as a note on the customer's CRM record
Search the knowledge base for articles relevant to this ticket and return the top 3 links with brief summaries
Review my draft reply for this ticket and suggest edits to make it more clear, concise, and aligned with our support tone guide

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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