Manage Thoughtly voice agents and calls from your CRM
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Thoughtly in the browser
Push Thoughtly call summaries and transcripts into CRMs or helpdesk tickets in one click. No copy-paste needed.
Surface AI-generated call outcomes inline in the tools your team already uses, without switching tabs
Build browser-based follow-up workflows triggered by call results (create ticket, update contact, send email)
AI Copilot can draft agent scripts or follow-up messages using live page context from your CRM or knowledge base
Connect Thoughtly to any internal or niche tool not covered by native integrations
Unlike Zapier, PixieBrix works where your agents and ops team operate: inside the browser, in real time
Integrate Thoughtly with 3000+ apps
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Thoughtly frustrations that cost your team hours every week
  • Manually copying call transcripts or summaries from Thoughtly into CRMs, helpdesk tickets, or spreadsheets
  • Context switching between Thoughtly's dashboard and the tools where call outcomes need to be recorded
  • No in-browser shortcut to trigger follow-up actions (e.g., create a ticket, update a contact) based on a call result
  • Repetitive copy-paste when pulling AI-generated call summaries into outreach or support workflows
  • Lack of a browser overlay to see call status or script performance while working in other tools
  • Setting up agent scripts requires navigating between Thoughtly and the content sources being referenced

Chat with AI to create your first custom workflow

Summarize the call transcript shown on this page into a three-sentence outcome note suitable for a CRM record
Summarize Call
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Based on the call outcome on this page, draft a follow-up email to send to the customer
Draft Follow-Up
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Extract the issue described in this Thoughtly call summary and format it as a support ticket
Create Support Ticket
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Review the agent script on this page and suggest two improvements to make it sound more natural
Script Improvement
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Based on the transcript shown, classify this call as resolved, escalated, or requires callback
Classify Call Outcome
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Format the call summary on this page as a concise CRM activity note in under 50 words
Update CRM Note
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.