See Vitally health scores on any page you work in
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Vitally in the browser
Surface Vitally customer health scores, account details, and playbook status directly inside Zendesk, Gmail, or any other tool, without tab switching
Log calls, update account records, or trigger Vitally playbooks with one click from any webpage
AI Copilot in the sidebar can summarize a customer's Vitally health data and suggest the best next action before a call or email
Web clipper lets CSMs send customer feedback, support tickets, or email threads directly to Vitally as notes or touchpoints
Unlike Zapier, PixieBrix operates in-browser. CSMs get instant in-context actions without backend sync delays
Connect Vitally to niche internal tools or homegrown CRMs that lack a native Vitally integration
Integrate Vitally with 3000+ apps
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Don’t see the integration you’re looking for? Check out our popular integrations.

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Vitally frustrations that cost your team hours every week
  • Context switching between Vitally and other tools (email, Zendesk, Salesforce, Slack) to review customer health scores before responding
  • Manually copying account health data from Vitally into emails, tickets, or meeting notes
  • No quick way to log a touchpoint or update a Vitally record from inside another tool without navigating to the Vitally app
  • Complex initial setup requiring significant configuration effort before the platform delivers value
  • Pre-built dashboard and template gaps mean CSMs spend time building views instead of serving customers
  • Lack of in-context customer intelligence when working in external tools — CSMs must leave their current app to look up account health

Chat with AI to create your first custom workflow

Pull the Vitally health score and recent activity for this account and summarize it in 3 bullet points for my call prep
Account Health Brief
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Based on this customer's Vitally data, draft a QBR agenda highlighting risks, wins, and recommended next steps
Draft QBR Agenda
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Summarize this email thread and format it as a Vitally touchpoint log entry with date, type, and outcome
Log Touchpoint
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Review this account's health indicators and draft a brief explaining the churn risk and recommended intervention
Churn Risk Summary
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Based on the product usage data on this page, identify expansion opportunities and draft a message to the account owner
Expansion Opportunity
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Identify which Vitally playbook is most relevant for this customer's current stage and suggest the next action
Playbook Trigger
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.