Log WhatsApp Business chats to your CRM in one click
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
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Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate WhatsApp Business in the browser
Log WhatsApp conversations directly to your CRM or helpdesk in one click, without switching tabs
Pull customer history from your CRM into a sidebar panel while you chat on WhatsApp Web
Pre-fill WhatsApp message templates with customer data extracted from your CRM or order management system
Use AI Copilot in a sidebar to draft context-aware replies based on the current WhatsApp conversation
Build one-click workflows that create support tickets from WhatsApp threads without copy-pasting
Unlike Zapier automations, PixieBrix acts in-browser where the conversation is happening. Instant, context-aware, no backend required.
Integrate WhatsApp Business with 3000+ apps
WhatsApp Business frustrations that cost your team hours every week
  • Manually copying customer details from WhatsApp conversations into CRMs or ticketing systems
  • Context switching between WhatsApp Web and other tools (CRM, helpdesk, order management) to look up customer history
  • No way to pre-fill replies with customer data pulled from external systems while chatting
  • Repetitive copy-paste of order numbers, contact details, or case IDs into WhatsApp message templates
  • No in-browser shortcut to log a WhatsApp conversation as a support ticket or CRM note
  • Agents must switch tabs to check previous interaction history before responding

Chat with AI to create your first custom workflow

Extract the key details from this WhatsApp conversation and create a CRM note summarizing the customer's issue and next steps
Based on this WhatsApp thread, draft a professional and empathetic reply addressing the customer's question
Summarize this WhatsApp Business conversation into a 3-bullet update suitable for a team handoff
Pull the issue, customer name, and contact info from this WhatsApp chat and format it as a support ticket
Ask me for a CRM or database URL, then find this customer's account history and display it in a sidebar while I chat
Extract the order number and product name from this page and pre-fill a WhatsApp message template for an order update

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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