Show customer context during Yay.com calls instantly
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
SOC 2 & GDPR compliant
Free for individuals. No CC required.
Free for individuals. No CC required.
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Yay.com in the browser
Display caller's CRM record, recent tickets, or account history in a sidebar the moment a Yay.com call connects, without switching tabs
One-click creation of CRM call log entries pre-filled with caller details after each Yay.com call
Capture and structure voicemail transcripts or call notes from Yay.com into your CRM or helpdesk with a single click
AI Copilot can summarize a caller's account history, suggest next steps, or draft a follow-up email from the Yay.com call view
Works as a browser extension with no Yay.com admin configuration or telephony developer resources required
Unlike Zapier call-logging automations, PixieBrix works in-session where agents handle calls, with instant access to context
Integrate Yay.com with 3000+ apps
Yay.com frustrations that cost your team hours every week
  • Sales and support staff switching between Yay.com and their CRM to look up caller details or account history before or during a call
  • Manually logging call notes and outcomes into a CRM or helpdesk after each call — no automatic post-call record creation
  • No quick way to pull up a caller's recent ticket history or order details while already on the Yay.com softphone
  • Team members forget to update call dispositions or follow-up tasks in the CRM after hanging up
  • Repetitive copy-pasting of voicemail transcripts or call summaries into external systems

Chat with AI to create your first custom workflow

Summarize the call details visible on this Yay.com page into a structured CRM call log entry with caller, duration, outcome, and next steps
Based on the caller ID shown on this Yay.com page, summarize what I need to know about this account before answering
Draft a brief follow-up email to the caller shown on this Yay.com page, referencing the topic discussed and the agreed next steps
Transcribe and summarize the voicemail shown on this Yay.com page into a structured action item
Draft an internal escalation note based on the call details on this page, suitable for passing to a manager or senior support agent
Summarize today's call outcomes visible on this Yay.com page into a brief team performance note

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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