Accelerate workflows in

Intercom

and

GitHub

PixieBrix is a low-code plugin platform to accelerate customer support operations workflows.

Launch your first acceleration

Send conversation summary into standardized bug report format on GitHub

Intercom
+
GitHub
Try now ->

Create GitHub task from a support ticket

Intercom
+
GitHub
Try now ->

Update GitHub backlog queue with specific ticket properties

Intercom
+
GitHub
Try now ->

Attach conversation to existing GitHub ticket

Intercom
+
GitHub
Try now ->

Create tasks in GitHub from conversation

Intercom
+
GitHub
Try now ->

Find related GitHub issues and draft comment

Intercom
+
GitHub
Try now ->

What you can send from

Intercom

to

GitHub

App version
Assigned Agent
Assigned Team
Company
Conversation ID
Conversation URL
Conversation state
Created At
Customer Name
Customer sentiment
Fin topic
Last Updated
Last seen page / screen
Latest message
Location
Plan / Tier
Platform
SLA status
Subject
Ticket ID
Ticket ID
Time since last customer reply
User id

Why send data from

Intercom

to

GitHub

Convert user requests into developer requirements

Escalate with all the context

Assign tasks so nothing falls through the cracks

Link user feedback to business directives

Handoff leads to sales team

Route customer tasks to appropriate team

Frequently Asked Questions

PixieBrix is secure by default — browsing data is processed within the browser. Processed data is not transmitted outside the browser unless you optionally create/use a mod that makes a third-party API call or optionally choose to use one of PixieBrix’s platform add-ons (e.g., team database, API Gateway). For more information, see our Security Overview: https://www.pixiebrix.com/security/.

PixieBrix lets anyone enhance websites and web apps with a low-code editor and common set of components called “bricks.” Creators can add automation, collaboration, guardrails, and interactive content. Content can be shared publicly in the Marketplace or privately with your team.

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