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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Delighted in the browser
Surface a customer's Delighted NPS score and verbatim feedback inside your CRM or support desk without switching tools
Automatically log Delighted survey responses into CRM records or support tickets for a complete customer sentiment trail
Create project management tasks from Delighted detractor feedback in one click so product teams can act on it
AI Copilot in the sidebar can summarize Delighted feedback trends and recommend retention or improvement actions
Unlike Zapier, PixieBrix works in the browser in real time, so you act on feedback at the moment of customer interaction
Connect Delighted to 3000+ browser-based CRM, support, and product tools without waiting for native integrations
Integrate Delighted with 3000+ apps
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Delighted frustrations that cost your team hours every week
  • Context switching between Delighted survey results and the CRM or support desk to act on customer feedback
  • Manually copying NPS scores and verbatim feedback comments into CRM records or account management notes
  • No quick way to surface a customer's Delighted NPS score inside a support ticket or customer success tool
  • Repetitive data entry when escalating detractors or flagging promoters in CRM workflows
  • Difficulty connecting Delighted feedback trends to actionable tasks in project management tools
  • Copy-pasting Delighted dashboard metrics into stakeholder reports or executive presentations

Chat with AI to create your first custom workflow

Ask me which support desk I use, then pull the customer's Delighted NPS score and latest feedback for the ticket I have open
Surface NPS in Ticket
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Extract the Delighted NPS score and verbatim comment from this page and log them as a CRM note on the customer account
Log Feedback to CRM
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Based on this customer's Delighted detractor score and comment, draft an escalation task for the customer success team
Detractor Escalation
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Summarize the Delighted NPS results shown on this dashboard page into a brief weekly feedback trend report
Feedback Trend Summary
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Extract the recurring themes from these Delighted verbatim comments and create a product improvement task with supporting feedback
Product Task from Feedback
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Based on this customer's Delighted promoter score, draft a customer success expansion or referral outreach email
Promoter Expansion Email
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.