Pull customer context from any page into Plain in clicks
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Plain in the browser
Pull customer account data from Stripe, CRM, or internal dashboards directly into Plain thread views without switching tabs
Create a Plain thread from any webpage with one click: clip a GitHub issue, Slack message, or support email without leaving the page
Pre-fill Plain customer attributes and thread notes with data extracted from any web app, eliminating manual copy-paste entirely
Trigger Linear or Jira issue creation from inside Plain with auto-populated fields drawn from the current thread context
Unlike Zapier or iPaaS integrations, PixieBrix works in the browser where your support agents already are, with instant in-context actions and no background sync delays
AI Copilot in the sidebar can summarize customer history, draft replies, or suggest escalation steps based on the current Plain thread
Integrate Plain with 3000+ apps
Featured
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Datadog monitors infrastructure, applications, logs, metrics, and performance.
Microsoft Teams enables chat, meetings, and team collaboration.
Slack is the central hub for team communication and collaboration.
Google Drive is Google’s cloud-based file storage and collaboration platform that allows individuals and teams to securely store, access, and co-edit documents, spreadsheets, and files from any device.
Freshdesk manages customer support tickets, SLAs, and conversations.
Intercom manages customer conversations across chat, email, and messaging.

Don’t see the integration you’re looking for? Check out our popular integrations.

n8n
Trello
Google Sheets
Shopify
GitHub
OpenAI
Datadog
Microsoft Teams
Plain frustrations that cost your team hours every week
  • Context switching between Plain and CRM, Linear, Stripe, or GitHub to look up customer account details while handling a thread
  • Manually copy-pasting customer data (plan, MRR, account ID) from other web apps into Plain thread notes or customer attributes
  • No quick way to create a Plain thread from an external page — e.g., a GitHub issue, a Slack message, or an internal dashboard
  • Escalating issues to Linear or Jira from Plain still requires opening a second tab, copying details, and filling out forms by hand
  • Repetitive reformatting when pulling bug reports or feature requests from other tools into Plain responses
  • Agents must manually look up customer history across multiple tabs before responding — Plain's customer timeline only shows what's been pushed via API

Chat with AI to create your first custom workflow

Extract the key details from this page and create a new Plain thread with a title, summary, and customer context
Clip to Plain
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Summarize this Plain thread's messages and notes into a brief status update for a team handoff
Summarize Thread
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Draft a professional reply for this Plain thread that acknowledges the issue and sets expectations for resolution time
Draft Reply
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Extract the issue details from this Plain thread and create a Linear issue with title, description, and priority pre-filled
Escalate to Linear
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I'm in a Plain thread — look up this customer's plan, MRR, and recent activity from Stripe and add it as a thread note
Pull Customer Context
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Based on this Plain thread, suggest the most appropriate next action: reply, escalate to engineering, close, or snooze with a follow-up reminder
Suggest Next Action
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.