Send Plivo calls and SMS from any web page in clicks
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Plivo in the browser
Add a click-to-call or click-to-SMS button to any webpage (CRM records, helpdesk tickets, internal tools) without waiting for a native Plivo integration
Auto-populate outbound SMS messages with customer data already visible on the page, eliminating copy-paste of names, order IDs, or account numbers
Log call outcomes back to your CRM or helpdesk in one click from the Plivo console, with no manual tab switching to update records
Surface CRM context (account tier, open tickets, last interaction) as an overlay inside the Plivo console, so agents have full context without leaving the page
Unlike Zapier or iPaaS tools, PixieBrix acts in the browser where agents already work, with no background syncs and instant actions triggered from any page
AI Copilot in the sidebar can draft outbound SMS copy, summarize call notes, or suggest next steps using the page context already visible
Integrate Plivo with 3000+ apps
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Freshdesk manages customer support tickets, SLAs, and conversations.
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Plivo frustrations that cost your team hours every week
  • Manually copying phone numbers from CRM, helpdesk, or customer records into the Plivo console or softphone to initiate a call or SMS
  • Context switching between the Plivo dashboard and other tools (Zendesk, HubSpot, Salesforce) to retrieve or log communication details
  • No click-to-call or click-to-SMS from non-integrated web apps — only works where Plivo has a pre-built connector
  • Manually logging call outcomes, SMS content, or communication notes back into CRM or ticketing tools after a Plivo interaction
  • Digging through Plivo call logs to find a specific call's debug data is described as "practically impossible" — no quick contextual lookup from the record in question
  • Limited Plivo console UI customization — no way to surface customer context (account tier, open tickets) alongside call logs without leaving the page
  • Repetitive copy-pasting of customer data when composing outbound SMS messages in Plivo from a CRM contact record

Chat with AI to create your first custom workflow

Use the customer details visible on this page to draft a short, professional outbound SMS message for Plivo
Draft SMS from Record
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Summarize this call record from Plivo and format it as a CRM activity note with date, duration, and a brief outcome summary
Log Call Outcome
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Extract the phone number and relevant context from this CRM contact record and prepare an outbound SMS via Plivo
Trigger SMS from CRM
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Review the Plivo call log visible on this page and summarize recent interactions with this customer
Summarize Call History
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I'm on a Plivo call log — ask me which CRM I use, then pull the matching customer record and display key account details alongside this log
Fetch Customer Context
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Based on the call details on this page, draft a follow-up note to send to the customer via SMS and a separate internal summary for the agent
Post-Call Note Draft
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.