Attach Screendesk video to tickets from any page
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Top reasons to automate Screendesk in the browser
Attach Screendesk video links to tickets in any helpdesk or CRM in one click without switching tabs
Trigger Screendesk recording requests from within Zendesk, Freshdesk, or any other browser-based support tool
Pull Screendesk video context into your current ticket view without navigating to the Screendesk dashboard
AI Copilot can transcribe or summarize Screendesk video notes and add them to the ticket record automatically
Works as a browser extension with no admin permissions or Screendesk marketplace approval needed
Unlike Zapier or iPaaS integrations, PixieBrix lets you act on Screendesk videos in real time from the page you are working on
Integrate Screendesk with 3000+ apps
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Screendesk frustrations that cost your team hours every week
  • Support agents must switch tabs between Screendesk and their helpdesk to attach video recordings to tickets
  • No way to trigger a Screendesk video request or recording from within a third-party helpdesk or CRM interface
  • Manually copying Screendesk video links into ticket descriptions, Slack messages, or email is repetitive
  • Customer context from Screendesk recordings is not surfaced automatically when viewing related tickets in other tools
  • Teams using niche or internal helpdesks cannot integrate Screendesk without custom development work

Chat with AI to create your first custom workflow

Extract the Screendesk video link from this page and attach it to the current open ticket in my helpdesk tool
Attach Video to Ticket
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Summarize the notes or transcript from this Screendesk recording session into a brief support ticket description
Summarize Video Notes
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Extract the issue details described in this Screendesk recording summary and create a new support ticket with a full description
Create Ticket from Video
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Copy the Screendesk recording link from this page and send it with a brief context note to my team's Slack channel
Send Video Link to Slack
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Display the Screendesk recording associated with the current ticket in a sidebar panel while I work in my helpdesk tool
Pull Context into View
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Extract this ticket's details and the linked Screendesk recording URL and format an escalation summary for my team lead
Escalate with Recording
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.