Accelerate workflows in

Zendesk

and

GitHub

PixieBrix is a low-code plugin platform to accelerate customer support operations workflows.

Launch your first acceleration

Send conversation summary into standardized bug report format on GitHub

Zendesk
+
GitHub
Try now ->

Create GitHub task from a support ticket

Zendesk
+
GitHub
Try now ->

Update GitHub backlog queue with specific ticket properties

Zendesk
+
GitHub
Try now ->

Attach conversation to existing GitHub ticket

Zendesk
+
GitHub
Try now ->

Create tasks in GitHub from conversation

Zendesk
+
GitHub
Try now ->

Find related GitHub issues and draft comment

Zendesk
+
GitHub
Try now ->

What you can send from

Zendesk

to

GitHub

Action Items
Company
Conversation Summary
Country
Created At
Customer Email
Customer Name
Internal Notes
Last Updated
Order Link
Plan / Tier
Priority
Product Area
Region / State
Screenshot
Status
Subject
Subject
Ticket Description
Ticket ID
Ticket ID
Ticket Tags
Ticket URL

Why send data from

Zendesk

to

GitHub

Convert user requests into developer requirements

Escalate with all the context

Assign tasks so nothing falls through the cracks

Link user feedback to business directives

Handoff leads to sales team

Route customer tasks to appropriate team

Frequently Asked Questions

PixieBrix is secure by default — browsing data is processed within the browser. Processed data is not transmitted outside the browser unless you optionally create/use a mod that makes a third-party API call or optionally choose to use one of PixieBrix’s platform add-ons (e.g., team database, API Gateway). For more information, see our Security Overview: https://www.pixiebrix.com/security/.

PixieBrix lets anyone enhance websites and web apps with a low-code editor and common set of components called “bricks.” Creators can add automation, collaboration, guardrails, and interactive content. Content can be shared publicly in the Marketplace or privately with your team.

To set up a cloud integration that your team can access, head to the Admin Console. If you'd rather set up something locally, use the Extension Console. Read more here

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