Send key data from Freshdesk to GitLab
Log activity from Freshdesk in GitLab for reporting
Summarize information from GitLab for updates in Freshdesk
Power custom workflows between Freshdesk and GitLab
Display recommended steps in Freshdesk before sending to GitLab
Automate handoffs between Freshdesk and GitLab
Escalation issue
Report a bug
Handoff to marketing
Request a refund
Ask a question
Share feedback
PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.
PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.
PixieBrix integrates Freshdesk with other tools by pulling ticket and customer data into automated workflows. This allows teams to act on support data without switching systems.
PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.
Teams use PixieBrix to automate Freshdesk workflows like escalations, notifications, and data syncing. This reduces repetitive support tasks.
