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GitLab

GitLab is a complete DevOps platform that teams use for source control, issue tracking, merge requests, CI/CD pipelines, and deployment workflows - all in a single system. It’s the system of record for how code moves from idea to production.

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Overview

Engineers collaborate in Slack, support teams escalate issues from Zendesk, product managers review work in Jira or Confluence, and incidents are diagnosed in observability tools. PixieBrix connects to GitLab and distributes that DevOps context across the browser, so teams can see, update, and act on GitLab data wherever work is happening.

Actions

Surface GitLab Issues and Merge Requests Anywhere

PixieBrix displays relevant GitLab issues, merge requests, commits, and repository details inside tools like Zendesk, Slack, Datadog, Sentry, or internal dashboards.

Create and Update Issues in the Flow of Work

Teams can create new GitLab issues or update existing ones directly from support tickets, chats, dashboards, or internal tools - without opening GitLab.

View Pipeline and Deployment Context

When reviewing a bug, escalation, or release, PixieBrix surfaces pipeline status, recent commits, and deployment context alongside the workflow, improving visibility and confidence.

Unify DevOps Context Across Teams

Engineering, product, support, and operations teams all gain shared visibility into GitLab activity without needing to live inside the GitLab UI.

Benefits

DevOps Context Wherever Decisions Are Made

Teams no longer jump into GitLab just to check issue status or pipeline health. The right context appears automatically.

Faster Debugging and Incident Resolution

Support and engineering align faster when merge requests, pipelines, and code changes are visible alongside tickets and alerts.

Cleaner, More Accurate Issue Tracking

Issues are created and updated at the moment insights appear, improving traceability and accountability.

Reduced Context Switching

PixieBrix eliminates tab-hopping between GitLab and other systems, keeping teams focused.

Stronger Cross-Functional Collaboration

Product, support, and engineering stay aligned because GitLab context follows the workflow instead of living in isolation.