Resolve CS tickets without switching tabs
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
AI Automation
SOC 2 & GDPR compliant
Free for individuals. No CC required.
Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate in the browser
Pull customer account details, ticket history, and onboarding status into one sidebar without switching tabs
Auto-fill email templates with customer data from the CRM for consistent and faster follow-up messages
Surface support ticket history and account notes directly inside your email or CRM when handling inquiries
AI Copilot in the sidebar can draft check-in emails, summarize account activity, or suggest next steps from the current page
Create escalation tickets from any page with pre-filled account context so senior CSMs have full background
Build reusable onboarding and follow-up workflows your team can share without writing code or waiting for engineering
Integrate with 3000+ apps
Frustrations that cost your team hours every week
  • Constant tab switching between CRM, support platform, and email to handle routine customer inquiries and follow-ups
  • Manually copying customer details from the CRM into email templates for check-in messages and onboarding updates
  • No quick way to see a customer's support ticket history when responding to a new inquiry in the CRM or email
  • Logging call notes requires switching between the meeting tool, CRM, and internal knowledge base
  • Onboarding tasks require navigating multiple checklists across project management tools and spreadsheets
  • Escalating issues to senior CSMs requires manually summarizing the account context from multiple systems
  • Tracking customer milestones and sending timely congratulations or check-ins requires monitoring multiple platforms

Chat with AI to create your first custom workflow

Pull the account details from this CRM record and draft a personalized check-in email for the customer
Summarize the key issues and resolution steps from this support ticket for my escalation notes
Pull the onboarding checklist items for this account and summarize what is complete and what remains
Based on my notes from this meeting, create a formatted call summary and save it to the customer's CRM record
Gather the account context from this CRM record and recent tickets and draft a brief for the senior CSM
Review the last interaction with this customer and draft a follow-up email with clear next steps

Watch PixieBrix in action

Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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