PixieBrix enables three CRM patterns throughout the browser:

• Update customer info - adjust fields, add notes, change status, or log activity from whatever tool you’re already using.
• Surface customer 360 - reveal account details, contacts, case history, ownership, and recent activity in context.
• Show related deals - expose open opportunities, renewals, expansions, and past deal activity right beside the work.

These patterns appear naturally inside Zendesk, Gmail, Slack Web, Jira, Confluence, analytics dashboards, and internal sites.

Salesforce becomes a living data layer available everywhere. Users no longer tab-hop just to confirm a detail or make a quick update. Context appears automatically and updates happen in the moment, improving quality and alignment across sales, support, and product.

• Teams save time because Salesforce context follows the workflow instead of interrupting it.
• Data accuracy improves because updates happen right where new information appears.
• Customer conversations, product decisions, and support actions are all grounded in the same current CRM truth.
• Salesforce remains the source of record, while PixieBrix becomes the layer that distributes that insight across every tool in the browser.