Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate in the browser

Pull ticket details, device info, and knowledge base articles into one browser sidebar without switching tabs

Create escalation tickets or follow-up tasks from any support chat or email with pre-filled details in one click

Surface prior ticket history and known issues from your ticketing system directly inside support queues and device management tools

Auto-generate support reports by pulling resolution times, ticket volumes, and satisfaction scores from connected systems

AI Copilot in the sidebar can summarize ticket context, draft response templates, or extract device details from the current page

Build reusable support workflows your team can share without writing code or waiting for IT management

Frustrations that cost your team hours every week

Constant tab switching between ticketing systems, knowledge bases, remote access tools, and asset management portals to diagnose and resolve support requests
Manually copying device details, error codes, and user information from ticket forms into troubleshooting notes and escalation templates
No quick way to create an escalation ticket or follow-up task from a support chat or email thread
Pulling resolution times, ticket volumes, and first-contact resolution rates from separate systems into support performance reports requires manual work
Repetitive troubleshooting steps that involve cross-referencing knowledge base articles, device configurations, and prior ticket history across multiple browser tabs
No way to surface prior ticket history or known issues when reviewing a new support request in the ticketing system
Copying hardware specs and warranty details from vendor portals into asset tracking spreadsheets one device at a time

Chat with AI to create your first custom workflow

Extract the issue details from this support chat and create an escalation ticket in my ticketing system

Create Escalation Ticket

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Look up prior tickets for this user in my system and show them alongside this new support request

Surface Prior Tickets

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Summarize the troubleshooting steps from this knowledge article and draft a response for this ticket

Draft Response Template

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Extract the device specs from this vendor portal page and add them to my asset tracking spreadsheet

Log Asset Details

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Look up known issues for this device model in my knowledge base and display them in the sidebar

Pull Known Issues

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Summarize the open tickets and pending escalations from my queue for this shift handoff report

Prep Shift Handoff

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Frequently Asked Questions

Who is PixieBrix for?

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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What is PixieBrix?

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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How does PixieBrix work?

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

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Chat with AI to create your first custom workflow

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Frequently Asked Questions

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