View & Surface Relevant Jira Issues Anywhere

PixieBrix automatically shows the Jira issues connected to the work in front of the user - a Zendesk ticket, a Slack thread, a Confluence doc, a dashboard, or a Sentry error. Teams gain context instantly without searching manually.

Create New Jira Issues in the Flow of Work

Users can turn a customer problem, a Slack message, a bug report, or an internal note into a new Jira ticket - directly from the tool where the issue was discovered.

Edit Existing Issues Without Opening Jira

PixieBrix lets users modify fields, update status, log work, add comments, change assignees, or attach context from any page in the browser. Issue hygiene improves because updates happen at the moment insights appear.

Unify Workflows Across Teams and Tools

Support, product, engineering, QA, and operations can all access the same issue view while working in different tools. Jira remains the system of record; PixieBrix becomes the system of action.

Instant Issue Context Across the Browser

Teams no longer bounce between tools to look up Jira issues. Relevant tasks appear automatically, reducing friction and making triage more efficient.

Cleaner, More Accurate Tickets

Because edits happen in the moment - during a ticket review, in Slack, or while analyzing telemetry - Jira stays up to date and consistent across teams.

Faster, More Aligned Cross-Functional Work

Support sees the engineering context, engineering sees the customer impact, and product sees both - all without extra coordination.

Less Context Switching, More Momentum

Teams stay focused on the work in front of them. Jira supports the workflow instead of interrupting it.

Better Operational Outcomes

Faster triage, clearer ownership, more complete updates, and smoother handoffs all flow naturally when Jira becomes available everywhere.