Agent Activity.
Real-Time Enforcement. One Platform.

For customer care operations teams: see every agent action in the browser, intervene in real time before problems become real, and enforce policies built around your exact workflows. Deployed as a lightweight browser extension, not a heavy endpoint install.

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Leakage Monitoring Compliance DLP

Trusted by

Agents handle sensitive workflows in the browser, but operations teams lack workflow-level visibility and control
Revenue leakage
Every off-policy refund, discount, and credit is invisible until it reaches finance. By then the margin is already gone.
Audit exposure
Screen recordings and system logs capture what happened around an agent's action. Neither captures the action itself.
Data loss
Sensitive data moves fastest at the last mile, copied and typed into places no system is watching.

PixieBrix sees every agent action,
and steps in before problems become real.

PixieBrix deploys as a light-weight browser extension, and can see every agent action in the browser. In minutes, operations teams can set granular policy controls that monitor, warn, and block agent actions.
Browser level insight
  • –See everything that happens in the browser in any app
  • –Every refund, copy/paste, record edit, etc. not just the app/URL
  • –Expose data as MCP to correlate with other data sets
Granular policy engine
  • Easy to configure rules to monitor, warn, and block
  • Custom logic to guide multi-step workflows
  • Cross-tab logic for transaction matching e.g. matching a live call to a lookup in real time
Minutes not months
  • Deploys as a lightweight browser extension in Chrome, Edge, or Island
  • Any OS, no desktop agent like endpoint-based tools
  • Works with the web apps you already run: no migration, no rip-and-replace
REVENUE PROTECTION
Account Abuse
Investigation & Audit

Protect revenue from leakage.

Refund & discount integrity
Refunds and discounts are one of the easiest ways to quietly move money out the door — and the hardest to catch after the fact
Shipping fraud
One flagged address, reused across a dozen “different” customers, is a pattern no single agent or manager will ever spot alone
Loyalty point fraud
Loyalty points move like cash, but rarely get watched like cash — until the balance is already gone
Payment card masking
Every agent who can see a full card number is a data exposure risk you didn't choose to take on

Protect Accounts from Abuse

Transaction match
An agent with valid credentials, doing an authorized action, can still be committing fraud — and nothing in your access logs will show it
Snooping
Rate limit record opens; flag/block irregular views of VIP or restricted accounts.
Data Exfiltration
Catch legitimate access, exports, and clipboard activity at unusual volume or after hours timing
Account takeover facilitation
Monitor and require justification for credential resets and account changes.

Monitor every agent action.

Audit log
When an auditor asks you to prove it, a sampled report and a best guess aren't an answer
Screen monitoring
Most tools either capture nothing until an alert fires, or a plain image with no context for what you're looking at
Anomaly detection
By the time a productivity dip shows up in a weekly report, the pattern's been running for days
MCP data access
Expose data as MCP to correlate with other data sets.

Trusted by industry leading contact centers

Contact Center

BPO

Public Sector

BFSI

Healthcare

Manish Pandya

SVP, Digital

"TaskUs, as both an early adopter and design partner, collaborates with PixieBrix on assisted automation to enhance the experience for our teammates and streamline user workflows. This partnership is pivotal in realizing our competitive vision."

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10K+

agents onboarded

100%

compliance

Abhi Jain

Chief Growth Officer

"PixieBrix is an integral part of our Agent Experience solution to drive industry-leading customer experience."

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1K+

agents onboarded

40%

faster agent onboarding

25%

increase in NPS

100

second reduction in AHT

Karoon Monfared

CEO

"PixieBrix transformed our cost structure to an industry low. The productivity gains have materially impacted our bottom line."

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80%

faster processing

0

clerical errors

Thatcher Foster

VP, Client Solutions

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

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100+

agents onboarded

Braden Pan

CEO

"I haven’t come across another solution like PixieBrix. The setup is lightning fast and it gets the job done."

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40%

higher agent productivity

0

clerical errors

More proactive and faster to deploy

Workforce Engagement Management
Insider Risk
PixieBrix
Catches fraud inside authorized, legitimate-looking sessions
✕
Partial
✓
Real-time intervention at the point of action
✕
Partial
✓
Customizable logic for transaction-match and VIP-access
✕
Partial
✓
Agentless — no OS install required
✓
✕
✓
No IT bottlenecks
✕
✕
✓
Covers the long tail of web line-of-business apps
✕
✓
✓
Works on BYOD, contractor, and multi-client BPO floors
Partial
✕
✓
Privacy-preserving — on-device hashing and redaction, no full session recording
Partial
✕
✓

Built for Enterprise Security and Scalability

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It's a top priority at PixieBrix to keep your data safe and compliant with your organization's policies.

Ready for compliance and productivity at scale?

Operations teams deploy in minutes, not months. You can, too.
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Download the AI Buyers Guide

A practical, KPI-driven roadmap to evaluate agent assist, chatbots, copilots, and knowledge systems - plus pricing scenarios, benchmarks, and a 5-step adoption framework.
Download the Buyers Guide
This wild Chrome extension lets you bend websites to your will.
A crafty tool that lets you tailor any website for your team.
The first low-code platform that allows users to modify the interface of any website.
PixieBrix helps companies achieve more with fewer developers and avoid the need for multiple expensive tools.
What our users are saying about us.
See more

"PixieBrix completely transformed the way I work! The intuitive interface and powerful integrations make tasks effortless and enjoyable."

IT Consulting | 5K Employees

"With PixieBrix, its like sprinkling magic on anything."

Software Development | 2K Employees

"PixieBrix has been a game changer, and it works faster than my other AI clients."

IT Consulting | 1K Employees

"PixieBrix has truly transformed the way I interact with the web."

Outsourcing | 50K Employees

"There's just so much you can do to customize any web application to your needs and automate various workflows to drive more efficiency in your day."

Software Development | 2K Employees

"PixieBrix has transformed how I interact with web apps. Its easy customization, powerful features, and intuitive interface are outstanding."

Outsourcing | 490K Employees

"We cut down hours of work each week with PixieBrix. It is so simple and intuitive, and has so many practical applications."

Financial Services | 200 Employees

"One of the best browser extension with building & DOM manipulation capabilities."

Pharmaceutical Manufacturing | 70K Employees

"PixieBrix takes automation to the next level by supporting any RPA tool, so regardless of which platform you specialize in, you can use it effectively."

HR Services | 10K Employees

"PixieBrix has truly revolutionized my work routine by reducing time spent switching between apps and workflows."

Financial Services | 8K Employees

"PixieBrix is a revolutionary tool that seamlessly integrates human and AI interaction, taking web-based applications to new heights."

IT Services | 220K Employees

"Great tool for quickly deploying automation on web applications."

Outsourcing | 170K Employees

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2026 PixieBrix, Inc.
2026 PixieBrix, Inc.