PixieBrix has helped solve one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management.
Thatcher Foster VP, Client Solutions
How companies succeed with PixieBrix
Faster Support, Happier Customers
Improving agent productivity by 30% with low-code browser tools.
PixieBrix helped TaskUs create faster, more reliable agent workflows - enabling global teams to support clients like Samsung with greater speed, precision, and consistency.
"I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications."
Automated safety operations - ticket handling time cut by 75%.
BusPatrol cut repetitive tasks and streamlined documentation processes with PixieBrix, saving agents hours each week and accelerating time-to-resolution.
"PixieBrix is a groundbreaking extension that has made my workflow far more efficient. I cannot recommend it enough for anyone seeking to optimize their time and productivity."
Leví Barbosa
Talent Operations
"PixieBrix has revolutionized our support operations. Our AI-powered decision trees keep our agents on track, significantly reducing call times and improving efficiency. It’s easy to use, fast to set up, and has transformed how we train and empower new agents with real-time, AI-driven guidance."
"This tool's quality and intuitiveness reflects their nimbleness and creativity as well as their dedication to making a product so versatile and useful. I'm excited about their mods I see released frequently and their community engagement methods."
Brian Thomas
Product Management
Faster Onboarding, Smarter Agents
From 30 to 3 Clicks: Resolve slashes onboarding time by 40%
Resolve automated manual browser tasks to reduce friction and give agents more time to focus on customer care.
"Great tool for quickly deploying automation on web applications. The team is quick to provide support. I definitely suggest joining the Slack community to get help!"
Céline Carcy
Head of Financial Governance
"I didn't realize how much our support processes were slowing us down until PixieBrix showed us what was possible. It lets us hyper-customize workflows that drop right into our existing tools."
Charmaine Lee
Product / Eng / Growth
"The solution was mind-blowing for me. I love anything that creates shortcuts for the end user, which is why RPA is a dream to me. Coupling this with RPA is brilliant! Almost like a “duh” moment for the tech space."
Ashley Pruitt
Intelligent Automation Operations Manager
"PixieBrix agent-assistance tools enable us to deliver a high tech high touch experience for our employees as well as end customers. Their platform compliments TP’s GenAI offering, adding significant value to us and our clients."
Sidharth Mukherjee
Chief Digital Officer
Customer Support Innovation
Streamlining audits by 80% to improve quality, speed, and customer satisfaction.
Startek partnered with PixieBrix to embed automation directly into agent workflows - reducing compliance time from hours to minutes.
"This is the most useful extension I've used on the browser to be honest, the amount of possibilities is just fascinating and their team is super helpful. Love it so far."
Dipendra Shekhawat
Principal Lead - AI Digital Automation
Smarter Escalations, Happier Teams
Resolving cases 50% faster with browser-native automation.
How SanzPayá reduced investigation steps and supercharged agent efficiency with PixieBrix.
"Automation made simple, easy to make changes on a website basis on our needs, no extra heavy setup needed: just add the extension and you are good to GO! The nature of it being: Customization and flexibility, makes it very easy to adapt."
Zaid Chougle
Technical Lead
"Since I discovered Pixie Brix I have been amazed by the beauty that stays in the simplicity of implementation. It is the kind of idea that makes a lot of sense and you wonder why this is not used at a larger scale, and then you realize that markets always need time to adopt brilliant products."
"PixieBrix is very lightweight chrome extension and easy to use. We have used it for couple of demos and it went great. There are many advanced features apart of automation features which helps you a lot. The support team is very active and ready to help."
Mehul Agrawal
RPA Developer
"If you haven't yet take a look at the excellent Pixiebrix for great automation in the browser (and no-code) and some fantastic pre-built tools like their AI Co-pilot. Great for personal use, businesses, and different skill levels."
Simon Frank
Senior Associate, Risk - ICT
"If you haven't yet take a look at the excellent Pixiebrix for great automation in the browser (and no-code) and some fantastic pre-built tools like their AI Co-pilot. Great for personal use, businesses, and different skill levels."
Simon Frank
Senior Associate, Risk - ICT
"I started using PixieBrix because it’s a flexible solution to transform web content into what the user actually needs. The perfect solution for last-mile delivery of analytics and APIs."
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