Governance & Compliance

Ensure process compliance.

Every access decision, every transaction, every action — governed by policy and backed by an audit trail, automatically.

Book Demo

19%

of data breaches involve internal actors

$4.92M

average cost of a malicious insider breach, more than the external-attack average

67 days

average time to contain an insider incident without dedicated detection

Web access control

Blocking a risky site by policy is easy. Proving every agent, every team, every device actually follows that policy is not

Blocks or warns on any page by URL, enforced identically across every agent and every team

Deploys and updates centrally — no per-device configuration required

Dynamic access control

Access that made sense yesterday doesn't automatically make sense today — but most systems never re-check

Adjusts what an agent can see or do based on real-time context: an active case, a verified identity, a workflow step

Restricts access dynamically, without waiting on a manual permissions review

Transaction match

An agent with valid credentials, doing an authorized action, can still be committing fraud — and nothing in your access logs will show it

Matches every sensitive action to a legitimate business reason: an open case, an active call, a verified identity

Flags or blocks actions with no matching justification, in real time

Audit log

When an auditor asks you to prove it, a sampled report and a best guess aren't an answer

Captures a tamper-evident record of every policy-relevant action, automatically

Gives compliance and legal a defensible, exportable audit trail — no reconstruction required

Trusted by industry leading contact centers

Manish Pandya

SVP, Digital

"TaskUs, as both an early adopter and design partner, collaborates with PixieBrix on assisted automation to enhance the experience for our teammates and streamline user workflows. This partnership is pivotal in realizing our competitive vision."

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10K+

agents onboarded

100%

compliance

Abhi Jain

Chief Growth Officer

"PixieBrix is an integral part of our Agent Experience solution to drive industry-leading customer experience."

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1K+

agents onboarded

40%

faster agent onboarding

25%

increase in NPS

100

second reduction in AHT

Karoon Monfared

CEO

"PixieBrix transformed our cost structure to an industry low. The productivity gains have materially impacted our bottom line."

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80%

faster processing

0

clerical errors

Thatcher Foster

VP, Client Solutions

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

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100+

agents onboarded

Braden Pan

CEO

"I haven’t come across another solution like PixieBrix. The setup is lightning fast and it gets the job done."

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40%

higher agent productivity

0

clerical errors

More proactive and faster to deploy

Workforce Engagement Management
Insider Risk
PixieBrix
Catches fraud inside authorized, legitimate-looking sessions
Partial
Real-time intervention at the point of action
Partial
Customizable logic for transaction-match and VIP-access
Partial
Agentless — no OS install required
No IT bottlenecks
Covers the long tail of web line-of-business apps
Works on BYOD, contractor, and multi-client BPO floors
Partial
Privacy-preserving — on-device hashing and redaction, no full session recording
Partial

Ready for compliance and productivity at scale?

Operations teams deploy in minutes, not months. You can, too.
2026 PixieBrix, Inc.