Solve cases faster,

avoid escalation

Customer support demands precision. Our custom copilot delivers it.

See a demo

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20%

Increase in CSAT

40%

Decrease in MTTR

15%

Decrease in escalation

SaaS companies face unique support challenges

Complex Technical Tickets

Scattered Information

Costly, Unnecessary Escalations

Your own customer support copilot

Agentic assistance to search, guide, act, and respond

Engage AI across your existing tools and workflows

Works where you work

Embed PixieBrix as a seamless experience available in all of your applications to unify work.

Custom tools and integrations

Highly extensible - define custom connectors, tools, and interfaces, or access a public registry of pre-built tools and actions.

Enterprise secure

Your data never touches PixieBrix servers. Configurable so data is processed locally in the browser and is sent directly to the LLM or APIs you configure.

Full transparency

No black boxes. No guessing. Just clean, actionable insights on user engagement and KPI reporting into what’s working and what’s not.

Who benefits from copilot?

From customer support teams to engineering and product, our copilot empowers every role in the support ecosystem.

Customer Support

Surface contextual documentation automatically to reduce time spent searching, tabbing, and copy-pasting
Resolve cases faster without unnecessary escalations
Deliver more complete and accurate answers without relying on tribal knowledge
Empower support teams with greater ownership and control
Delight customers with faster, more reliable experiences

Engineers & Product

Avoid constant interruptions from customer escalations
Access all relevant context instantly when escalations do happen
Organize product feedback, feature requests, and bug reports more effectively
Focus more time on core engineering and product work
Reduce stress and context switching across teams

FAQs

What is a copilot?

A copilot is an AI-powered assistant that helps users complete tasks within their workflows, typically in real time and based on screen context.

How much does it cost?

Join the beta for free and get early access to your own custom copilot through 2025 - complete with unlimited OpenAI credits. As a beta member, you’ll also lock in a lifetime discount on PixieBrix.

Currently, early access is free for Seed, Series A, and Series B companies. If you’re later stage, book a demo to explore tailored pricing options.

How does early access work?

Once you fill out the form above, the PixieBrix team will contact you to answer any questions you might have. The beta lasts 4 weeks with 15-min weekly check-ins.

Is it secure?

Yes. PixieBrix is built with enterprise-grade security and compliance in mind. Learn more here.

Free for select teams · Unlimited OpenAI credits · White-glove setup

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