Users can adjust fields, add notes, change lifecycle stages, log calls or emails, update deal information, and record next steps from Zendesk, Intercom, Salesforce, or any internal tool. Updates sync back to HubSpot instantly.
PixieBrix displays the complete HubSpot customer view - contact details, company context, lifecycle, owner, recent activity, sequences, marketing touches, and past interactions - right beside the workflow the user is performing.
Open opportunities, renewal timelines, deal amounts, forecasts, and past wins/losses appear automatically, giving teams deeper commercial context when handling support tickets, reviewing issues, or preparing customer communications.
Support, sales, success, marketing, and product instantly see who the customer is without leaving their current tool or losing momentum.
Because edits are made where new information appears, CRM hygiene improves naturally - without relying on teams to remember updates later.
Everyone works from the same CRM truth, regardless of whether they’re in Zendesk, Slack, Gmail, product dashboards, or internal systems.
HubSpot becomes ambient across the browser, reducing friction and making every customer interaction faster and more informed.
Teams respond with more relevant context, spot risks and opportunities earlier, and tailor their actions based on real-time customer visibility.