Resolve Kustomer tickets faster with AI from any page
Use PixieBrix to customize and automate any tool you already use, right in your browser.
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Kustomer in the browser
Pull order history and customer data from Shopify or CRM directly into Kustomer tickets
Trigger Kustomer macros and escalation actions from any browser page without switching tabs
Build automated workflows that pre-populate ticket fields from external data sources
Layer customer context overlays on Kustomer ticket pages via PixieBrix for faster resolution
AI Copilot can draft replies, summarize ticket history, and suggest next actions in real time
Unlike Zapier, PixieBrix acts in real time inside the browser where support work happens
Integrate Kustomer with 3000+ apps
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Don’t see the integration you’re looking for?

PixieBrix works across thousands of SaaS tools, internal platforms, and custom systems - without custom engineering. If your tool isn’t listed above, chances are we already support it.
Kustomer frustrations that cost your team hours every week
  • Manually pulling customer order history from e-commerce platforms into Kustomer conversations
  • Context switching between Kustomer and Shopify, Salesforce, or internal tools during support
  • Repetitive copy-paste when compiling customer data from multiple sources into ticket notes
  • No quick way to escalate Kustomer tickets and create records in other tools without manual steps
  • Lack of in-browser shortcuts to trigger macros or automations from outside Kustomer

Chat with AI to create your first custom workflow

Fetch the customer's recent orders from Shopify and display them in this Kustomer conversation
Based on the customer's message and order history, draft an empathetic response
Create an escalation record in our internal tracker based on the details of this Kustomer ticket
Summarize this customer's full conversation history across all Kustomer tickets
Based on this ticket's content, suggest the best Kustomer macro to resolve this issue
Based on this ticket's sentiment and resolution time, predict the likely CSAT score

Watch PixieBrix in action

Frequently Asked Questions

Common automations include escalations and internal coordination.

PixieBrix integrates Kustomer with other tools by sharing conversation and customer data.

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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