Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate in the browser

Surface customer account health, support history, and usage data in a sidebar while reviewing survey responses or feedback in another tool

Create improvement tickets and action items from negative survey responses or support escalations with pre-filled customer context and feedback details

Pull CX metrics from multiple dashboards into executive report templates via a browser sidebar without switching tabs

Clip verbatim customer quotes from survey results or support threads into journey map documents with one click

AI Copilot in the sidebar can summarize feedback trends, draft response plans, or extract key themes from the current survey or support page

Build reusable CX reporting and escalation workflows your team can share without coding or waiting for platform vendor customization

Frustrations that cost your team hours every week

Customer insights are scattered across survey tools, CRM, support platforms, and analytics dashboards, requiring constant tab switching to assemble a complete picture of the customer journey
Manually copying NPS scores, survey feedback, and sentiment data from the survey tool into CRM records or reporting spreadsheets
No quick way to create an action item or improvement ticket from a negative survey response or support escalation without switching to the project tracker
Pulling CX metrics from multiple dashboards into executive reports and presentations requires opening each tool and manually copying numbers
No way to surface the customer's account health, support history, and product usage data from the CRM while reviewing survey responses in another tool
Extracting verbatim customer quotes from survey results or support threads into journey map documents involves manual copy-paste across tabs
Tracking initiative status across CX improvement projects requires switching between multiple boards and manually compiling progress updates

Chat with AI to create your first custom workflow

Look up this customer in my CRM and display their health score, plan tier, and recent interactions in the sidebar

Surface Account Context

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Based on this negative survey response, create an improvement ticket with the customer feedback and account details

Create Improvement Ticket

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Extract the NPS, CSAT, and response volume from this survey dashboard and format them for my executive report

Pull CX Metrics

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Extract the key verbatim quotes from this survey results page and format them for my customer journey map

Clip Customer Quotes

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Summarize the top themes and sentiment trends from this batch of survey responses

Summarize Feedback

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Based on the negative feedback on this page, draft an action plan with recommended improvements and owners

Draft Response Plan

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Frequently Asked Questions

Who is PixieBrix for?

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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What is PixieBrix?

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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How does PixieBrix work?

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Zendesk

Salesforce

Hubspot

Hotjar

Google Analytics

Intercom

Gainsight

Slack

Chat with AI to create your first custom workflow

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Frequently Asked Questions

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