How does PixieBrix compare to Fin?
AI Placement
Chat window only
Works anywhere: web app, page, form, ticket
Scope
AI-powered chatbot for end-user deflection
Agent assistance, internal ops, workflow automation
Content Source
Help Center + past tickets
Internal tools, APIs, CRM, help articles, dynamic variables
Customization
Basic configuration inside Intercom
No-code builder, extensible with JS
LLM Flexibility
Built on OpenAI with Intercom tuning
Model-agnostic (OpenAI, Claude, etc.)
Use Beyond Support
Limited to customer support chatbot
Support, IT, onboarding, sales, internal tooling