Push orders into OptimoRoute from any e-commerce page
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate OptimoRoute in the browser
Clip order details from any webpage (a CRM record, helpdesk ticket, or e-commerce order) directly into a new OptimoRoute order without switching tabs or re-typing
Overlay customer context (account history, service notes, last interaction) from your CRM directly inside the OptimoRoute dispatcher view. No second tab needed.
Trigger cross-app actions from OptimoRoute: push completed route data or proof-of-delivery notes into your invoicing, CRM, or customer communication tool in one click
Pre-fill OptimoRoute order forms using data extracted from the active page, reducing manual entry errors for addresses, customer names, and time windows
Unlike Zapier or iPaaS integrations that require API access and developer setup, PixieBrix works as a browser extension with no admin access or IT support required to connect OptimoRoute to the other tools your team already uses
AI Copilot in the sidebar can summarize a customer's history or service requirements from any open tab and surface it in context while dispatching
Integrate OptimoRoute with 3000+ apps
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OptimoRoute frustrations that cost your team hours every week
  • Dispatchers manually re-enter order details from CRMs, spreadsheets, or e-commerce platforms into OptimoRoute — no native integration for most tools
  • Context switching between the CRM (or job management tool like Jobber, ServiceTitan) and OptimoRoute to look up customer details, addresses, or service notes
  • Copying order or stop data out of OptimoRoute into other systems (invoicing, accounting, customer communication tools) after routes are complete
  • No easy way to create an OptimoRoute order from an external webpage (e.g., a work order in a field service app, a ticket in a helpdesk, or a row in an online spreadsheet) without switching tabs and re-entering fields
  • Manually pulling proof-of-delivery or completion notes from OptimoRoute and pasting them into downstream tools (billing, customer records, or reporting)
  • Dispatchers use separate tabs for OptimoRoute, their CRM, and customer communication — losing context with every switch

Chat with AI to create your first custom workflow

Extract the customer name, address, time window, and service notes from this page and pre-fill a new OptimoRoute order
Clip Order to Route
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Summarize this customer's service history and any open issues from this CRM record so I can add relevant notes to their OptimoRoute stop
Summarize Customer
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Take the completed stop details from this OptimoRoute order and format them as a completion note to paste into our invoicing tool
Log Completion
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Based on the current route status on this page, draft a short customer-facing SMS or email update with the estimated arrival time
Draft Customer Update
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Review the address on this OptimoRoute order and check if it matches what's on file in our CRM — flag any discrepancy
Flag Address Issue
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Summarize today's route plan from this OptimoRoute view into a short dispatcher briefing with total stops, drivers, and any flagged constraints
Prep Dispatch Briefing
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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