Log emails and pull CRM context into Outlook in clicks
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Outlook in the browser
Create CRM records, Jira tickets, or support cases directly from an Outlook email with one click. No tab switching, no copy-pasting.
Embed an AI sidebar inside Outlook to surface CRM account history, open tickets, or deal status while composing a reply
Pre-fill email reply templates with data pulled from your CRM, help desk, or project tool, without leaving the inbox
Works as a browser extension layered on top of Outlook Web. No broken add-ins, no admin approval required, no COM migration headaches.
Unlike iPaaS tools (Zapier, Power Automate), PixieBrix operates in the browser in real time. Actions trigger immediately from the email you are reading, not from a scheduled background sync.
AI Copilot in the sidebar can summarize email threads, suggest next actions, or draft replies using context from the current email and linked tools
Integrate Outlook with 3000+ apps
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Zendesk manages customer support tickets and conversations.
HubSpot is a CRM and engagement platform for go-to-market teams.
Salesforce is the CRM backbone for sales, support, and operations.
Jira tracks issues, projects, and work across teams.
Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.
Zuora’s Subscription Economy® billing solutions help businesses monetize their innovations through flexible pricing strategies and simple, automated billing operations.

Don’t see the integration you’re looking for? Check out our popular integrations.

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Outlook frustrations that cost your team hours every week
  • Manually copying email details (contact info, deal notes, ticket data) into a CRM or project management tool after reading an email — a common daily friction point for sales and support teams
  • Context switching between Outlook and other web apps (Salesforce, HubSpot, Jira, Notion) to look up account details or ticket history before composing a reply
  • No easy way to create a CRM record, task, or support ticket directly from an email without navigating away or opening another tab
  • Repetitive pre-filling of email templates — users manually insert contact names, account details, or prior context that already exists in another tool
  • Broken or unavailable add-ins in the new Outlook (COM/VSTO add-ins stopped working after the new Outlook rollout), leaving teams without integrations they relied on for years
  • No in-email sidebar to surface external context (e.g., CRM account details, support history, open Jira tickets) while composing a reply

Chat with AI to create your first custom workflow

Extract the sender's name, company, and key topics from this email and create or update a CRM contact record with a note summarizing the email
Log Email to CRM
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Draft a professional reply to this email that acknowledges the sender's request and outlines the next steps I should take
Draft Reply
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Extract the issue described in this email and format it as a support ticket with a title, description, priority, and suggested assignee
Create Ticket
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Summarize this email thread into a 3-bullet status update I can paste into a team standup or Slack channel
Summarize Thread
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Look up the sender's company in my CRM and display their open deals, recent activity, and account owner so I can reply with context
Pull Account Info
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Based on this email's content, pre-fill my standard follow-up email template with the sender's name, topic, and relevant account details
Pre-fill Template
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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