Act on Refiner survey feedback from any browser tab
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Refiner in the browser
Surface a user's Refiner NPS score and survey history as a sidebar overlay inside your CRM without switching tabs
Clip low NPS responses from Refiner in one click and pre-fill a follow-up task or ticket in your support tool
Push Refiner response summaries into Slack, Notion, or email drafts without leaving the browser
Build one-click escalation workflows that route detractor feedback to the right team member instantly
Unlike Zapier, PixieBrix operates in the browser where your CS team works, so you get in-context actions on live pages
AI sidebar can classify and summarize open-ended survey responses to help prioritize follow-up actions
Integrate Refiner with 3000+ apps
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Refiner frustrations that cost your team hours every week
  • Context switching between Refiner and the CRM or support tool to act on a low NPS response
  • Manually copying survey response data into Zendesk, HubSpot, or Notion to trigger follow-up workflows
  • No quick way to view a user's full survey history while looking at their account record in another tool
  • Repetitive copy-paste when escalating detractor responses to customer success or account management teams
  • Difficult to build lightweight response-to-action workflows without engineering help or a full iPaaS setup
  • No in-browser shortcut to pull Refiner insights into an active conversation or support ticket

Chat with AI to create your first custom workflow

Summarize this Refiner survey response and identify whether it is a promoter, passive, or detractor based on the text
Summarize NPS Response
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Draft a follow-up email to a detractor based on the feedback shown in this Refiner response
Draft Follow-Up Email
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Extract the key complaint from this Refiner response and draft a short escalation note for the customer success team
Escalation Note
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Review the survey responses on this page and identify the top three themes mentioned by users
Segment Insight
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Extract the respondent's name, score, and comment from this page and format it as a CRM activity note
Log to CRM
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Based on this open-ended survey response, identify any product feature requests and tag them by category
Feature Request Tag
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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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2026 PixieBrix, Inc.