Send Survey2Connect surveys and route responses from any tab
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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Survey2Connect in the browser
Trigger a Survey2Connect survey link for a specific customer directly from their CRM or support record in one click
Automatically push survey response data to Salesforce, HubSpot, or Google Sheets when a response is submitted
Surface real-time NPS or CSAT scores in a sidebar while agents are handling live customer interactions
Build no-code workflows that route detractor responses to the right team for immediate follow-up
AI Copilot can interpret open-text survey responses and summarize themes directly in your CRM or inbox
Unlike Zapier background syncs, PixieBrix acts in the browser during active customer interactions for instant response routing
Integrate Survey2Connect with 3000+ apps
Survey2Connect frustrations that cost your team hours every week
  • Survey response data is siloed in the platform — exporting results to a CRM, spreadsheet, or BI tool requires manual steps
  • Custom theme and branding changes require involvement from the Survey2Connect team and can take significant time
  • No easy in-browser way to trigger a targeted survey for a specific customer while handling a support ticket or CRM record
  • Response data cannot be automatically routed to the teams or tools that need to act on it without custom API work
  • Teams switching between Survey2Connect dashboards and CRM tools to correlate feedback with customer accounts
  • Limited out-of-the-box word cloud and sentiment analysis accuracy, requiring manual interpretation of qualitative data

Chat with AI to create your first custom workflow

Generate a personalized Survey2Connect survey link for this customer and draft a short email asking for their feedback
Summarize the last 50 open-text responses from this NPS survey and identify the top 3 recurring themes
This customer gave an NPS score of 4 — draft a follow-up message acknowledging their concern and asking for more detail
Pull this survey response and add it as an activity note on the customer's CRM record with their score and key feedback
Summarize this week's survey scores, response volume, and sentiment trends into a brief for the weekly CX team meeting
Analyze the open-ended responses in this survey batch and categorize feedback into positive, neutral, and negative themes

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Frequently Asked Questions

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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